“I bought a pair
of shoes with really gorgeous colour yesterday!”
“What colour are
them?”
“Um… I am not quite sure…
It’s like a mixture of blue and green… Oh! It’s Tiffany blue!”
This is a
conversation I had with my friend last week. And I realised that “Tiffany Blue”
has become a colloquial name for the specific colour. From this we can see how
successful and influential the brand “Tiffany and Co” is, since Tiffany blue is
the brand’s trademark. Massive advertisements using persuasive techniques
contribute to the success of this brand.
Taking the first
glance at this post, all we can see is a piece of blue and a bright shining
diamond ring−─that’s it! A lot of viewers may have already recognized what the
advertisement is before they see the brand’s name because they automatically
associate this specific blue colour with the brand. The last principle of the
seven principles of visual literacy states that “Visuals trigger strong and
immediate emotional responses.” Tiffany
and Co.’s use of this colour immediately triggers a response in the
viewer. The consumer automatically
equates this blue with the brand Tiffany.
“Association”
technique works in this ad. The slogan “There is Only One True Love” draws a mental link between the diamond ring with love and
romance. People then feel that the purchase of the diamond ring leads to the
enhancement of true love. We tend to
associate ourselves with positive things, and distance ourselves from negative
things. For example, Rosen and Tesser (1970) found that students giving good
news to someone would say “you just got a phone call with great news"
while those breaking bad news would say “you got a phone call”. Associative
casting (Pratkanis, 2007) works here in the way
that a viewer may desire to associate him/herself with the positive and wonderful thing—true love, so will be
more likely to buy the diamond
ring which would symbolize their love.
Another
important persuasive technique used in this ad is “scarcity”. Diamonds are considered as rare and valuable
as true love. “Only One” addresses the scarcity of the product. People usually
do mental shortcuts that products with less availability are of better quality.
This is evidenced by Knishinsky’s (1980) study finding that customers told that
the product was scarce, bought 6 times more than those who received a standard
sales pitch.
“Social proof”
technique is also used in this ad. We tend to determine what is correct by finding out what
other people think is correct (Lun et al., 2007). The slogan “There is Only One
True Love” implies that everyone has one true love which is as valuable as the
diamond ring. Therefore viewers may feel necessary to buy the diamond ring symbolising
the “only one true love” which everyone has.
References:
Cialdini, R. B. (2009). Influence The Psychology of Persuasion.
HarperCollins e-books. UK: HarperCollins Publishers Ltd.
Lun, J., Sinclair, S., Whitchurch, E. R., & Glenn, C. (2007). (Why)
do I think what you think? Epistemic social tuning and implicit prejudice.
Journal of Personality and Social Psychology, 93, 957-972.
Pratkanis, A. R. (2007). The science of social influence: Advances and future
progress. Hove: Psychology Press.
Yinan Wang
I feel it could read better in places but you have written an appropriate analysis.
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