Two well-known
methods of compliance are the ‘foot in the door’ and ‘door in the face’ techniques
(Ciadini et al, 1975). The basic
mechanism of the foot in the door technique is to first make a small request to
which a person is likely to say yes to. After
a person has said yes, you later make a larger request and they are more likely
to say yes to the large request than they would do if the small request was not
asked first. The door in the face
technique is basically the reverse where a large request is made first, which
people are likely to turn down, followed up by a more reasonable request. The idea
is people turn down the first request because it is too much, but agree to the
second because they feel like the requester has made a concession for them. Both these techniques have a large amount of empirical
support and because of this are used every day by businesses and charities to
try and get people to buy products and donate money. One study has investigated into whether these
two techniques can get children to do more academic work and which one is more
effective at doing so (Chan & Au, 2011).
To investigate
this 60 children aged 6-8 were randomly assigned to either the foot in the
door, door in the face or single request (control) condition. Children in the foot in the door condition
were first asked to complete a 5 question arithmetic worksheet and then later
asked to complete a 20 question worksheet.
Children in the door in the face condition were asked to complete a 100
question worksheet and when they refused asked just to complete 20
questions. In the control condition,
children were asked just to complete the 20 question worksheet.
Results showed
that 90% of children in the door in the face condition agreed to complete the
20 question worksheet whereas only 60% agreed in the foot in the door condition
and 35% in the control condition (figure 1).
Chan and Au (2011)
concluded that the door in the face technique is the most effective way to get children
to do more academic work and could be used by parents and teachers as a useful
tool to motivate children to do more academic work than they would
otherwise. One limitation is that this
study was only carried out on Chinese children.
It is therefore difficult to say how well it will generalise to other cultures
where the relationship between
children and adults may be less hierarchical.
The door in the face technique has been shown to be widely effective
across North America and Europe (O’Keefe
& Hale, 2001; Pascual & Gueguen, 2005) so Chan and Au’s findings will most
likely generalise to Western cultures.
References
Chan, Annie. Cheuk-ying ., & Au, Terry. Kit-fong.
(2011). Getting Children to Do More Academic Work: Foot-in-the-Door
versus Door-in-the-Face. Teaching and
Teacher Education, 27, 982-985.
Cialdini, R. B., Vincent,
J. E., Lewis, S. K., Catalan, J., Wheeler, D., & Darby, B. L. (1975).
Reciprocal concessions procedure for inducing compliance: The door-in-the-face
technique. Journal of personality and
Social Psychology, 31, 206-215.
O’Keefe, D. J., & Hale, S. L.
(2001). An odds-ratio-based meta-analysis of research on the door-in-the-face
influence strategy. Communication
Reports, 14, 31-38.
Pascual, A., & Gueguen, N. (2005). Foot-in-the-door and
door-in-the-face: a comparative meta-analytic study. Psychological
Reports, 96, 122-128.
Amy Bennoson
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