While Andrex puppies are helping to
increase the sales of toilet tissue, their elder sibling is posing for the
American Society for the Prevention of Cruelty to Animals (ASPCA)
advertisement, promoting pet adoptions. As suggested in the previous analysis,
it is an example of an interactive advertisement. Apart from that, the ad
contains more compliance techniques.
Why does nobody report how many dogs are
saved everyday? Because good news are not as influential as bad news! This is
called the negativity effect (Hodges, 1974). It was found that negative
information had a greater effect than positive information on evaluations when participants were given personality descriptors varying in
the amount of positive and negative content. In
addition to this, the advertisement exploits scarcity technique (Brehm, 1966).
The statement “Adopt today” suggests that you must do something now or the time
will run out and the dog will die because “10 000 dogs are euthanized
everyday”.
The innocent and peaceful look, suppliant
face, needle pointed at the furry friend’s neck, the striking fact stated below
it… What feelings does the ad bring out in you? It definitely plays on my
feelings of guilt and empathy. It was found that guilt (Carlsmith & Gross, 1969) and empathy (Davis,
1996) were effective compliance instruments. Thus, while looking at the
helpless dog, most people may find themselves feeling guilty and responsible
for saving at least one animal’s life.
Why do we rarely see terriers or greyhounds
posing for ads? The golden retriever model was chosen purposefully. This dog
breed is one of the most popular breeds the whole world. This means that people
are often exposed to golden retrievers. It is known that the mere exposure
effect leads to liking an object (Zajonc, 1968). Furthermore, that could probably explain why
golden retrievers are perceived as so incredibly cute and attractive dogs! Both
liking and physical attractiveness have been found to be influential in getting
somebody to comply (Frenzen & Davis, 1990; Benson et al, 1976).
As this was the ad in press, you can imagine
what would have happened if this kind of advertisement had been printed out in magazines
for animal owners and lovers! The advertisement is simple but purely convincing:
the helpless and beautiful dog convinces you to act to save a life while it is
not too late, by making you feel guilty and empathetic.
References
Benson, P. L.,
Karabenick, S. A., & Lerner, R. M. (1976). Pretty pleases: The effects of
physical attractiveness, race, and sex on receiving help. Journal of Experimental Social Psychology, 12, 409-415.
Brehem, J. W. (1966). A theory
of psychological reactance. New York: Academic Press.
Carlsmith, J. M.,
& Gross, A. E. (1969). Some effects of guilt on compliance. Journal of Personality
and Social Psychology, 11,
232.
Davis, M. H. (1996). Empathy.
Boulder, CO: Westview.
Frenzen, J. K., & Davis, H. L.
(1990). Purchasing behaviour in embedded markets. Journal of Consumer
Research, 17, 1-12.
Hodges, B. H.
(1974). Effect of valence on relative weighting in impression formation. Journal
of Personality and Social Psychology, 30, 378-381.
Zajonc, R. B. (1968). Attitudinal effects of mere
exposure. Journal of personality and social psychology, 9,
1-27.
Justina Pakulnyte (2nd blog)
Good analysis, well done!
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