This hilarious Monty Python clip
demonstrates exactly how NOT to approach a negotiation! The convict attempting
to buy the disguise is clearly on the run from the police, and as such he is
not being patient and taking his time to get the best possible deal- something
vital to a negotiation. He also fails to create any alternatives for himself- his 'best
alternatives to a negotiated agreement' (BATNAs), as he must get
the disguise else he will more than likely be convicted. This is a huge error,
as he is basically at the mercy of the seller, who anchors the price at ’20 sheckles’, strongly influencing the negotiation outcome (Guthrie & Orr, 2006;
Malhotra & Bazerman, 2007).
This is most evident here, as the convict offers him the full asking price
straight away, due to this lack of alternatives. This demonstrates the finding
of Kim (2005),
that the person with the most BATNAs relies less on negotiation, so has more
power in the situation and often achieves a better outcome. Usually, this would
be accepted, however in this case the value to the seller is engaging in the
process of haggling.
This touches upon another key
area, knowing others’ values before you enter the negotiation, as well as
asking questions throughout in order to collect further information regarding
the other's values in order to achieve the best possible deal (Guth, Schmittberger,
and Schwarze, 1982).
As such, the convict has no choice but to engage in this haggling process. During this, he breaks a further key negotiation rule; when attempting to haggle
by offering lower prices, he does not provide reasons for these low prices, unlike
the seller, which would make his offers more convincing and persuasive (Langer,
Blank and Chanowitz, 1978).
Thus, we have Monty Python to
thank for the take-home message: do NOT expect to negotiate effectively on the run!
Katie Haseler-Young
Guthrie, C. & Orr, D. (2006) Anchoring, Information, Expertise, and
Negotiation: New Insights from Meta-Analysis. Ohio State Journal on Dispute
Resolution, 2006; Vanderbilt Law and Economics Research Paper No. 06-12.
Malhotra,
D., & Bazerman, M. H. (2007). Negotiation genius: How to overcome
obstacles and achieve brilliant results at the bargaining table and beyond. New
York: Bantam Books.
Kim,
P. H. (2005). Choosing the path to bargaining power: An empirical comparison of
BATNAs and contributions in negotiation. Journal of Applied Psychology,
90, 373-381.
Guth,
W., Schmittberger, R., & Schwarze, B. (1982). An experimental analysis of
ultimatum bargaining. Journal of Economic Behaviour and Organisation,
3, 367-388.
Langer,
E., Blank, A. & Chanowitz, B. (1978). The mindlessness of ostensibly
thoughtful action: The role of “Placebic” information in interpersonal interaction. Journal
of Personality and Social Psychology, 36(6), 635-642.
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