The above clip is taken from an episode of An Idiot Abroad 2 (Sky 1, 2011). In this series, the round-headed Karl
Pilkington is sent around the world and subjected to a selection of items from
the famous Bucket List (…with hilarious results). In this clip, Karl is with a tribe on the remote
Pacific island of Malakula and is made an honorary tribe member in exchange for
a pig. There are two parts to this
negotiation. First is the pig/membership
exchange, however this is a traditional, fixed deal so will not be the focus of
this post. The interesting part is when
Karl tries to negotiate himself out of wearing the skimpy nambas (native leaf
pants).
The following excerpts from the book (2012) are an
edited/extended transcript of the conversation:
CHIEF: It
is a tradition thing when we go fishing.
KARL: I
think it’s more important to have a rod and bait when fishing. Fishing tackle is important. Not my tackle! I’m not going to pull off that look. What sort of rule is that? If I don’t wear a nambas they won’t teach me
to fish?
[…]
CHIEF’S SON: You
have to be in the nambas.
LUKE: It’s
just for a short while. I think it would
be the right thing to do.
CHIEF’S SON: After
you put on nambas, then we have to do a dance here.
KARL: See! They’re adding a bit more now. Pop these on, then we’re going to have a
dance. That’s when things pop out – when
having a dance.
[…]
LUKE: It’s
a taboo you’re messing with, something symbolic here, you know.
KARL: Yeah,
well they’re messing with my symbollocks.
How can we move this on because this is getting more and more awkward as
time goes on?
The outcome of this negotiation is that Karl does the
dance, wears a more leafy child’s version of the nambas and keeps his own pants
on underneath. There are essentially two
opposing parties: Karl vs. the tribe and TV crew.
The biggest issue of note here is that Karl could not
walk away from this negotiation. He had
no exit option, which puts him at a disadvantage in this already asymmetrical negotiation
(Giebels, De Dreu & Van de Vliert, 2000).
Karl did not enter the negotiation with a BATNA (‘Best Alternative To a
Negotiated Agreement’) (e.g. Brett, Pinkley & Jackofsky, 1996), something
which generally leads to better
individual outcomes (Geddes, 2002). This
may be because a BATNA increases one’s effort, persistence, directed attention
and creation of task strategies – according to goal-setting theory (Locke &
Latham, 1990). So did Karl at least have
an idea of the worst thing he was
willing to take? Yes, he did: Karl makes
it clear that he would not be willing to don the full – ‘sushi-like’ – nambas,
and indeed he managed to get out of that.
There are a number of extra pressures going against Karl
in this exchange. For instance, Karl is
sensitive to time constraints to reaching an agreement, which is consistently
shown to be a major factor in the outcomes of negotiations (Cramton,
1992). On top of this, Karl undoubtedly
spoke the most through this conversation.
Sure, there may be some language barriers that meant the tribe members
did not speak much, but this even held for the TV crew (e.g. Richard in the
clip; Luke in the above transcript).
Silence can be a useful tool in negotiations (Cortini, in Weigand &
Dascal, 2001), thus as Karl spoke to fill the gaps, he was essentially adding
to the pressure on himself to concede to something. Furthermore, once he had introduced the idea
of the longer nambas and the tribe members had accepted this, Karl then had no
grounds to refuse this offer and try to push them down further; he would have
had to come up with a new reason to renegotiate the nambas.
But did he feel so
annoyed for backing himself into a corner and conceding to wearing any kind of
nambas at all? The negotiation was
anchored at the full nambas, so the longer leaf nambas did not seem so terrible
in comparison. Ask Karl to don the long
nambas first and he may not have been
so willing. The contrast-giving effect
of anchoring is well-documented (e.g. Sherif, Taub & Hovland, 1958).
Interestingly, Karl attempts to change the way the tribe
values the nambas, posing it as something else that they’re giving to him for
free, and not as his part of the negotiation (i.e. they expect him to partake
in this tradition). But he is unsuccessful. Why? One
way to find out how the party values something is to ask questions. Karl does push the issue, but ultimately it
was “taboo” to keep refusing, so tradition itself kept the tribe’s value in the
nambas high. Karl at least identified
that the most important aspect of the tradition for the tribe was the
dance. The thing he most valued was the coverage
of his unmentionables. In sum, the
must-haves of this integrative negotiation (Putnam et al., 1990) in order to
appease both parties were the dance, some form of nambas, and genital
coverage. There was a Zone of Possible
Agreement (ZOPA) within these parameters, which Karl did manage to establish.
So how did the tribe get what they wanted out of this
negotiation? Although perhaps not
deliberately, the dance was mentioned after the nambas, which is another
example of anchoring & contrast. It goes
against the old idea of sharing all bad news at once to minimise its impact,
but the use of contrast worked this to their advantage such that the dance did
not seem too bad in comparison to the nambas.
Indeed, this idea was reinforced with valence framing (Pratkanis, 2007)
(e.g. “It’s a short dance.”) in persuading Karl to believe that the situation
could be worse. Social proof (Cialdini,
2007) was also on the side of the tribe in terms of tradition and the crew’s
endorsement of the nambas (even if the latter only pushed it to make Karl look
a tit and he was aware of this). Furthermore,
the tribe members were at an emotional advantage, as Karl was panicky about the
nambas. Less intense emotional reaction
tends to lead to better individual outcomes (Shiv, Loewenstein & Bechara,
2005). Finally, the tribe gave the first
offer, which usually comes with bigger demands (Budescu & Au, 2002) and
heavily influences the outcome of a negotiation (Ritov, 1996). Overall, the tribe used a collaborative
behavioural approach to this negotiation (generating alternatives for
resolution, active listening etc.), while the crew arguably adopted a more
contending (coercive) style (Brigham, De Castro & Shepherd, 2007). This combination mounted the pressure onto
Karl and in the end he had no choice but to don some sort of foliage and dance
around in it.
What lesson can be learnt from this negotiation? Karl tried his best to get his own way, but
ultimately was crushed by being outnumbered and on the worse side of an
asymmetrical discussion. I would hazard
a guess that short of being a negotiation genius or Derren Brown, some things
are just too steeped in tradition to weasel out of. Karl, you may have lost this one, but at
least it wasn’t nettles…
References
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(1996). Alternatives to having a BATNA in dyadic negotiation: The influence of
goals, self-efficacy, and alternatives on negotiated outcomes. The International Journal of Conflict
Management, 7, 121-138.
Brigham, K. H., De Castro, J. O., & Shepherd, D. A.
(2007). A person-organization fit model of owner-managers’ cognitive style and
organizational demands. Entrepreneurship
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Youtube clip: lawngnome909
- - Izzy Fawdry, Blog #5
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