The above video is a scene from the movie Stardust, in
which Captain Shakespeare (Robert De Nero) can be seen attempting to sell bolts
of lightening to Ferdy (Ricky Gervais), which leads them to negotiate over the
sale price.
At first, Ferdy doesn’t seem too keen on the product when he
says “it doesn’t seem very fresh” but regardless of this, Captain Shakespeare
gets Ferdy to make the first offer (“So, name your best price”). Usually,
research would suggest that whoever makes the first offer gains a trading
advantage, as the final outcome tends to be in their favour (Galinsky &
Mussweiler, 2001), This however is not the case in this clip as Captain
Shakespeare immediately discounts the offer and
tells the men to put the merchandise back on to the ship, as if refusing the
offer of 150 guineas due to it being too low.
This offer does however act as an anchor for the rest of the
negotiations and once this anchor is set, all of the other judgements are biased
around that anchor. So, in a sale, the initial price offered sets the standard
for the rest of the negotiations. Orr & Guthrie’s (2005) meta-analysis found
a strong positive correlation between the initial anchor and the negotiation
outcome. An example of this outcome is demonstrated by a study by Tversky and
Kahneman (1974), in which participants were exposed to a random number between
0 and 100 from the spin of a roulette wheel, and then were asked to estimate
the percentage of African Nations within the United Nations. Participants whose
roulette wheel landed on a high number tended to give higher estimates than
participants whose wheel landed on a low number. This therefore demonstrates
the anchoring effect as the roulette numbers were acting as anchors for
participant’s subsequent guesses.
Before making the first offer Ferdy makes sure to ask
questions (“for 10,000 bolts?”). Asking questions during negotiation is very
beneficial. Thompson (1991) found that seeking information during negotiations, improved the accuracy of the
subjects’ judgments about the other party and led to more mutually beneficial
negotiation agreements.
In response to Captain Shakespeare’s threat to leave Ferdy
makes a concession, suggesting a price of 160 guineas. This gives Captain
Shakespeare an idea of how much the product he is trying to sell is worth to
Ferdy, and thus gives him a guideline as to the amount he can ask for. This
leads him to say that he will “settle for 200”. Ferdy is not happy with this
offer and continues to make concessions (“180”, “185”) but Captain Shakespeare
refuses, sticking with 200.
In the end they finally agree on a sale price of 195 guineas,
but unfortunately for Ferdy, with sales tax, this rounds off the deal at 200
guineas anyway and thus his haggling efforts were wasted. So, the next time you
try to negotiate a price for something, I wouldn’t recommend taking a leaf out
of Ferdy’s book.
References
Galinsky, A. D., & Mussweiler, T. (2001). First
offers as anchors: the role of perspective-taking and negotiator focus. Journal
of Personality and Social Psychology, 81(4), 657-669.
Orr, D., & Guthrie, C. (2005) Anchoring, Information, Expertise, and Negotiation: New Insights from
Meta-Analysis. Ohio State Journal on
Dispute Resolution, 21, 597-612.
Thompson, L. L. (1991) Information exchange in negotiation. Journal of
Experimental Social Psychology, 27(2), 161-179.
Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185, 1124–1131.
Natasha Foxon (Blog 5)
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