*** MINI SPOILER ALERT!****
Given the presence of huge collateral damage and abundant lack of honesty some might claim that the secret schemes and ploys Francis Underwood (Kevin Spacey) executed in the TV show House of Cards are hardly the works of an ideal negotiator. However, one would struggle to question the power of his achievements and pragmatism - the man is brutal.
There are many examples of negotiation and persuasion in House of Cards – yet I have chosen one of the final scenes in season 1 episode 13 because it depicts two powerful, ruthless and driven individuals, engage in a high-stake negotiation.
So what powerful concepts of negotiation
come into play in this particular scene? For starters, Underwood has done his
research and further investigates his opponents (Tusks) motivations with his
demand for specifics and leading questions: e.g ‘so why are we here?’ [1]‘What exactly would you want me to do? [2]-
enabling him to know exactly what Tusk is after and what he stands to gain or
loose from this deal.
With knowledge of both his and his opponents BATNA – Underwood now takes an active role in the dialogue and tactfully uses two incredibly successful persuasive techniques, in one single line, ‘good luck finding a Vice President in the next four days, who will prove as pragmatic as I[5].’ Cialdini states that ‘The more rare and uncommon a thing, the more people want it[6].’ Underwood employs the scarcity rule - he knows that such a deal is scarce and that opportunity is very unlikely to present itself again - he uses this to his advantage. Stuhlmacher and Chapagne 2000 investigated the use of time on negotiation, the research suggested that people are more likely to make concessions under time constraints – Underwood, is emphasising this time pressure to Tuske, hoping it will make him panic into making a compromise.
Regardless of Underwood’s moral or ethical conduct it is clear that the techniques he uses in his negotiations are incredibly successful, he gets what he wants, and nobody stands in his way.
By Clementine Parker
References
Why Use BATNA (Best
Alternative to a Negotiated Agreement)? Edrie Greer, Ph.D., Global Knowledge Instructor Cialdini – 2007
Stuhlmacher and Chapagne 2000
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