The Wolf
of Wall Street: arguably one of the best films of the decade AND Leo is in
nearly every scene. The only thing better than that is the smooth way in which Stratton Oakmont make money, and how do they do this? Negotiation.
For those
of you who haven’t seen the film, it follows newly qualified stock broker Jordan
Belfort as he learns about the trade and goes on to build a multi-million
dollar empire. The problem is that Stratton Oakmont is built on deceit and
defrauding investors.
But how do
you make millions via a phone call with someone you’ve never met? This scene
from the film is a perfect example of how negotiation can work, and how a
certain factors can ensure you come out on top.
**NOTE: video contains strong language***
First, get
your foot in the door
Jordan
begins by selling the client “blue chip stocks” or to the common man, shares in
global businesses. The client knows the company and its reputation and so doesn’t
feel like buying shares would be a risk. Jordan then moves on to the “pink
sheets and penny stocks”, or cheap shares in companies that no one knows and
are vulnerable, but that make them lots of money. The idea is that once the
client has made an initial, safe commitment, they are more likely to commit to
a second request later on, (e.g. Freedman & Fraser, 1966; Taylor &
Booth-Butterfield, 1993).
Second, have
a word with your wife...
The client
breaks the silence and says he needs to speak to his wife. Now in most situations,
telling the seller that you need to speak to someone of higher or equal
authority provides the buyer with two things: time to think about the offer,
and an opportunity to go back to the seller and say “my wife thinks it’s too
high”. A study by Stuhlmacher & Champagne (2000) looked at the effect of
time pressures on the outcome of negotiations. They found that in high time
pressured situations – when there is less time to make a decision – there was less
exploration of alternatives occurred and the buyer gave more concessions. Maybe
this is what the client is trying to achieve in this scene, unfortunately for him,
Jordan knows all the tricks and so it doesn’t work in his favour.
Lastly,
scarcity: “By the time you read about it in the Wall Street Journal, it’s
already too late.”
When something
is difficult to get hold of, we generally perceive them to be better than those
things that are easy to get, (Lynn, 1989). Thus, when we can’t have something,
we want it more! Jordan plays this game with the client by saying that this
opportunity will not be around for long. Driscoll, Davis & Lipetz (1972) found
this effect in teenagers and their romantic partners. Participants reported
that the more their parents restricted them seeing ‘said person’, the more they
valued the partnership and wanted it.
I could go
on; the fact of the matter is, Jordan Belfort knew how to sell and he knew how
to make every deal look like the best offer via a mix of fine negotiation techniques!
Now it is
my turn...how do I make marrying me look like a better option than all other possible
alternatives?
Katherine
Baylis – Blog 5
References
Driscoll,
R., Davis, K. E., & Lipetz, M. E. (1972). Parental interference and
romantic love: The Romeo and Juliet effect. Journal
of Personality and Social Psychology, 24, 1, 1-10.
Freedman,
J. I., & Fraser, S. C. (1966). Compliance without pressure: The
foot-in-the-door technique. Journal of
Personality and Social Psychology, 4, 2, 195-202.
Lynn, M.
(1989). Scarcity effects on desirability: Mediated by assumed expensiveness? Journal od Economic Psychology, 10, 2, 257-274.
Stuhlmacher,
A. F., & Champagne, M. V. (2000). The impact of time pressure and
information on process and decisions. Group
Decision and Negotiation, 9, 471-491.
Taylor,
R., & Booth-Butterfield, S. (1993). Getting a foot in the door with
drinking and driving: A field study of healthy influence. Communication Research Reports, 10, 1, 950-101.
I know this is a must watch more specifically for those who are in the stock market game like me. Now feel like a big loser for I have not seen TWOW yet.
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