Captain Phillips
The Academy
Award winning film Captain Phillips is a film based on the true story of a US
container ship which is taken hostage by Somali Pirates. Throughout the film,
there is a variety of techniques used to negotiate the release of the hostages,
including Richard Phillips, the captain of the US ship.
After the
ship is taken hostage, Richard offers the pirates all the money aboard the ship
in order to persuade them to leave the ship without harming any of the crew. He
offers them $30,000, a gesture in which he hopes for the reciprocal favour of
them not hurting anyone. As Cialdini (2001) states, when we are offered
something as somewhat of a favour, we often feel inclined to offer something
back in return. Kolyesnikova and Dodd (2009)
demonstrate this as participants offered freebies were more likely to make a
purchase, possibly to keep the relationship balanced.
Later, when
held hostage by the three pirates in a small boat, Richard notices one of his
captors in a great deal of pain after injuring his feet. He offers to clean and
bandage the pirate's feet, perhaps in order to build some positive rapport with
his captors, which could lead them to see him more favourably and consider his
release. As Katz and Lawyer (1994) state, building positive rapport is a key
element of resolving conflict and can contribute to effective negotiations.
As time
passes, the US government get involved and all hell breaks loose. A tiny boat
is then chased by a huge Navy ship with hundreds of armed individuals with
their mission to save Captain Phillips. The negotiator for the US Navy makes it
clear to the pirates that he means business, demonstrating this by making the
waves larger for the small boat to combat and flashing bright lights in to the boat to disorientate them. This can be interpreted as an the US
Navy's attempt at asserting their authority in negotiations, as previous
research supports the view that more powerful negotiators are more likely to
succeed (Giebels, De
Dreu, & Van de Vliert, 2000)
To be completely honest,
negotiations didn't actually go very well in the film, and everything comes
down to guns. Oh.. spoilers.
References:
Cialdini, R. B. (2001). Influence. Boston:
Allyn & Bacon
Giebels,
E., De Dreu, C. K.W., & Van de Vliert, E. (2000). Interdependence in
negotiation: Effects of exit options and social motive on distributive and
integrative negotiation. European
Journal of Social Psychology, 30, 255–272.
Kolyesnikova, N. & Dodd,
T. H. (2009). There is no such thing as free wine tasting: The effect of a
tasting fee on obligation to buy. Journal of Travel & Tourism Marketing,
26, 806-819.
Neil, H., & Lawyer, J.
W. (1994). Resolving conflict successfully; needed knowledge and skills. Corwin
Press: CA, USA.
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