Few days ago, I was attracted by an advertisement from 'The Economist': subscribe the magazine for 6 weeks for only £6.
Before I made the payment, I noticed that in order to get this special offer,
you have to accept their default option which is auto-renewing at £44
for every quarter thereafter. In other words, you will continue to pay for the
magazine unless you contact them to cancel your subscription.
The Economist use Defaults as the tactic: an option
that will obtain if the chooser does nothing. If renewal is automatic, many
people will subscribe the magazine for a very long time, no matter they read or
not. This is a powerful and influential strategy to change people’s behaviour
and is widely applied by many organisations in both the private and the public
sector. Johnson and Goldstein (2003) found that setting the default option
increased organ donation decisions. They asked participants whether they would
be organ donors on the basis of one of three questions with altering default
options. In the opting-out condition, participants’ choice of being an organ
donor was set by default, whereas in the opting-in condition, the default
option was not to be an organ donor. Revealed donation rates of the opting-out
condition were as twice high as rates of the opting-in condition.
When you make any decisions next time, be careful with
the default option!
Reference:
Johnson,
E. J., & Goldstein, D. G. (2003). Do defaults save lives? Science, 302,
1338–1339.
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