In 2017 Theresa May called a UK General Election and
everyone presumed the Conservatives would win by a landslide and further
solidify their position in power. However, Corbyn’s Labour Party increased
their seats and ran arguably a far better election campaign in the process. While
both parties used many of the same techniques, I will focus here on Labour’s
use of them and how this successfully influenced their result.
Competition Template
Labour consistently compared their policies with those of
their rivals. Their slogan, ‘For the Many, Not the Few’ is a reference to their
view on the Conservatives’ policies and aims to demonstrate Labour’s
superiority in this. They produced and displayed many posters that were
directly referencing the Conservatives and focused on their perceived negative
points such as ‘The Tories have held Britain back long enough’. This is one of
many advertising templates which have been found to, when utilised well, greatly
improve the effectiveness of adverts (Goldenberg, Mazursky, & Solomon,
1999).
Use of both the Central and Peripheral Route
A good campaign needs to appeal to people who are engaged
with the content (politics in this case), but also with those who aren’t very
engaged. To do this, a campaign must employ both the central and peripheral route
to persuasion as outlined in the Elaboration Likelihood Model (Petty &
Cacioppo, 1986). Labour’s 2017 election campaign did this. Lots of their
campaign was policy focused, such as the content of interviews and the TV
debates, so politically engaged people were able to make their decisions based
on this. However, they also had a very memorable slogan (‘For the Many, Not
the Few’) which was displayed on billboards/posters and on social media, so
less engaged people had something easily accessible to remember.
Direct Targeting of
Young People
This was a very vital aspect of Labour’s success in this
campaign. As Carnegie states in his book (1936), making someone feel valued is
a key way to win their allegiance. By focusing so heavily on young people,
Labour made them feel important and this may well have had an impact on how
young people voted. They also heavily utilised social media (e.g. twitter)
during the campaign. Research has stated that one of the hardest things about
involving young people in politics is being able to contact them, and that
social media is a far more successful means of doing this than traditional
media (Leppӓniemi,
Karialuoto, Lehto, & Goman, 2010). Everyday political talk on social media also
leads to higher political engagement according to Vromen, Xenos, and Loader
(2015). As the Labour party was the most active on social media, this would not
only increase general political engagement, but would make young people think
specifically about the relevant party. The availability heuristic would suggest
that more available information is more easily retrieved (Schwartz et al,
1991), so if the Labour party is the more available one, people may be more
inclined to favour it.
Emotional Appeals
This campaign also tried to use emotion to influence voters.
By using the competition template heavily, Labour tried to scare voters as to
what the consequences of a rival government could be. This is seen in a poster
concerning UKIP – ‘What is UKIP Leader Paul Nuttall’s Plan for our NHS?’. Research
has shown that anxiety created by fear appeals can change political choice
(Marcus, Neuman, & MacKuen, 2000). However, much of Labour’s campaigning was
enthusiastic, focusing on the positive ideas Labour had going forward. Increased
enthusiasm is linked to more public interest in a campaign, including
willingness to vote (Brader, 2005).
The good use of these techniques, along with many others,
may well have been a key factor in Labour’s surprise result in the 2017
election which destabilised an apparently ‘Strong and Stable’ government.
References
Brader, T. (2005). Striking a responsive chord:
How political ads motivate and persuade voters by appealing to emotions. American Journal of Political
Science, 49(2), 388-405.
Carnegie,
Dale (1936), How to Win Friends and Influence People, New York: Simon &
Schuster.
Goldenberg, J., Mazursky, D., & Solomon, S.
(1999). The fundamental templates of quality ads. Marketing science, 18(3), 333-351.
Leppäniemi, M., Karjaluoto, H., Lehto, H.,
& Goman, A. (2010). Targeting young voters in a political campaign:
Empirical insights into an interactive digital marketing campaign in the 2007
Finnish general election. Journal of Nonprofit & Public Sector Marketing, 22(1), 14-37.
Marcus, G. E., Neuman, W. R., & MacKuen, M.
(2000). Affective intelligence and
political judgment. University of
Chicago Press.
Petty,
R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of
persuasion. In Communication and persuasion (pp. 1-24).
Springer New York.Schwarz, N., Bless, H., Strack, F.,
Klumpp,
G., Rittenauer-Schatka, H., & Simons, A. (1991). Ease of retrieval as
information: Another look at the availability heuristic. Journal of Personality and
Social psychology, 61(2), 195.
Vromen, A., Xenos, M. A., & Loader, B.
(2015). Young people, social media and connective action: From organisational
maintenance to everyday political talk. Journal of Youth Studies, 18(1), 80-100.
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