This 2015 Fairy Liquid advert depicts a
child complaining that the bottle of Fairy washing up liquid is ‘taking ages to
run out’, and the child grows impatient as he wants to use the empty bottle to
build a spaceship. Clearly, the main point this advert is trying to make is
that Fairy liquid lasts so much longer than competitor products (which the
child is used to). Therefore, this can be described as an advert that uses the
competition template as outlined by Goldenberg, Mazursky & Solomon (1999).
This advert also interestingly points out
an advantage of the product through a negative. In the past there has been some
debate as to whether positive or negative advertising is more effective. Negative advertising is a strategy that
focuses on the negative things about competitors rather than the positive
aspects of the product being advertised. This has been found to be effective for
political campaigns (James & Hensel, 1991), possibly due to the effect of
the negativity bias. Negativity bias
is the tendency for people to place greater value on negative information when
making evaluative decisions (Kanouse & Hanson, 1987). Furthermore, the
Theory of Planned Behaviour would suggest that if the advertisement can alter
the consumer’s attitudes towards competitor brands, this could alter the
consumer’s intentions of whether to purchase such products (Azjen, 1991). Therefore,
if the advert can successfully encourage a negative attitude towards
competitors, this may increase the likelihood that customers will purchase the
advertised product (see diagram). However, some studies have reported that
negative advertising can be less effective than positive advertising,
especially in terms of whether consumers are likely to accept claims made (Jain,
1993).
This advert interestingly appears to strike
a balance between both. By implying that Fairy liquid lasts longer than
competitor brands or non-branded alternatives, this is subtly employing
negative advertising. But this advert does not appear to be explicitly
negative, such as other negative ads like the one from Burger King below. This
way the advert can hopefully have the effect of a negative ad, without the cost
of explicitly bashing other brands.
References
Ajzen, I. (1991). The
theory of planned behavior. Organizational behavior and human decision
processes, 50(2), 179-211.
Goldenberg, J.,
Mazursky, D., & Solomon, S. (1999). The fundamental templates of quality
ads. Marketing science, 18(3), 333-351.
Jain, S. P. (1993).
Positive versus negative comparative advertising. Marketing Letters, 4(4),
309-320.
James, K. E., &
Hensel, P. J. (1991). Negative advertising: The malicious strain of comparative
advertising. Journal of Advertising, 20(2), 53-69.
Kanouse, D. E., & Hanson Jr, L. R. (1987). Negativity in evaluations.
In Preparation of this paper grew out of a workshop on attribution
theory held at University of California, Los Angeles, Aug 1969.. Lawrence
Erlbaum Associates, Inc.
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