“If
you don’t pick it up they will” was a campaign ran
in 2009 by the Endangered Wildlife Trust. Nowadays the problem of waste is one
of the most serious that affect our planet. Millions of small objects are
thrown onto the roads everyday, but what happens after that? The birds do the
work of garbage collectors and this photo shows the consequences.
The persuasive technique employed here is
Guilt. Guilt is the feeling of responsibility for some wrongdoing and induces a
desire to make restitution and to repair a self-image (Pratkanis, 2007). The
advertisement arouses guilt in the audience, by providing a relatively
distressing yet realistic image of the consequences of dropping litter, or not
picking up other peoples litter. The fact that many people may have dropped
litter or neglected other waste on the roads, accidentally or on purpose, is
what arouses the sense of guilt as it produces a sense of responsibility for
what is presented in the advertisement.
It has been relatively well established
experimentally that one of the most efficient ways of obtaining compliance is
by inducing a feeling of guilt in the person whose compliance is desired.
Carlsmith and Gross (1969) extended the Milgram obedience studies to look at
the effect of guilt on compliance. They induced students to perceive that they
had given a series of electrical shocks to another person as part of a learning
experiment. After the ‘learning experiment’ was over, the
confederate/learner/victim asked the subject if they would make some phone
calls for an environmental group. There were three conditions texted in a
matrix: whether an experimenter was present or not during the request, whether
the participant had given the requester an electrical shock during the study or
not, and whether the status of the requester was high or low. The rate of
compliance and number of calls the subject was willing to make was recorded.
The results showed that experimenter
presence and requester status had no effect on compliance, but previously
shocking the requester had a dramatic effect on compliance. While there may be
many reasons for this behaviour, such as guilt or feeling sorry for the victim,
their second experiment confirmed the reason was guilt as the generalised guilt
condition (where the participant gave an electric shock and a witness asked the
participant to make the phone calls) led to the most compliance (See Table 1).
Table
1. The average number of phone calls participants agreed to make across the
conditions.
Thus, it appears the feeling a sense of
guilt increased these participants compliance to a subsequent request.
This advertisement does an effective job by
arousing a sense of guilt within the audience and increasing the likelihood
that they will be more compliant to the advertisements message: to ‘pick it up’. By refraining from dropping
litter, or picking up litter, this behaviour will help repair the person’s
self-image and reduce the sense of guilt and responsibility for what is shown
in the advertisement.
References
Carlsmith, J. M., & Gross, A. E.
(1969). Some effects of guilt on compliance. Journal of Personality and Social Psychology, 11(3), 232-239.
Pratkanis, A. (Ed.) (2007). The Science of
Social Influence: Advances and Future Progress. Psychology Press.
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