In essence, protests are attempts by a cohesive group to
convince, persuade or coerce others to take action or take on values of the
social cause of the group.
There is solidarity in protest groups and a sense of
commitment to the cause. This may induce influence through the social consensus
or bandwagon technique. This technique provides targets with social proof about
what to do or think. There is power in numbers in protests, so the more members
a group can acquire, the more of a stir they cause in society, raising
awareness for the cause, gaining attention (good or bad) and giving them more chance
of succeeding in the cause. Two types of influence can be at work in the social
consensus tactic. Informational influence: it provides information about what
is right. ‘If other people are doing it, it must be correct”. People may come
to internalise the group values. And normative influence: social pressure to
conform to the group. People have a need to belong and to avoid ostracism (Williams,
2001), and this need can be a powerful motivator to induce compliance.
Minority groups (or opinion-deviants) can use protests as an
effective means of communicating a persuasive message. They will likely attract
negative attention from the majority, but even negative attention can induce influence
(De Dreu, 2007) as people are intrigued by a ‘deviant view’ and engage in more
effortful information processing towards it. Moscovici (1976) outlines several characteristics
of minority groups that lead to successful social change including confidence, consistency
of message, flexibility in negotiation and linking their position to an
objective standard.
In their classic study, Moscovici, Lage, and Naffrechoux
(1969) composed a ‘visual perception task’ in which participants had to judge
whether a slide was green or blue. The slide colours were unambiguous and
relatively easy to categorise. The aim of the study was to measure the effect
of responses of 2 confederates (minority) on the responses of 4 participants
(majority). They found that when the minority were inconsistent with their
incorrect responses, they exerted little influence over the majority, who
almost always answered correctly. But when they gave incorrect answers very
consistently, they had a large impact on the majority, increasing incorrect
responses.
Not all protest groups are effective; some may even damage
their cause. However if minority groups could not influence people, new ideas
would never emerge and society would never change. Knowing how to communicate a
minority position effectively is the key.
De Dreu, C. K. W. (2007) Minority
dissent, attitude change, and group performace. In. Pratkanis (Ed.), The
science of social influence (pp.245-270).New York: Psychology Press.
Moscovici, S. (1976). Social influence and social change. London:
Academic Press.
Moscovici, S., Lage, E., &
Naffrechoux, M. (1969). Influence of a consistent minority on the responses of
a majority in a color perception task. Sociometry,
32, 365-379.
Williams (2001). Ostracism: The power of silence. New
York: Guildford Press.
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.