This advert for the Canadian hair salon, Fluid is a bad
advertisement due to the controversy it sparks as it displays a disturbing
scene. It is trying to stress the importance of always looking chic, even when
your boyfriend has beaten you up using the tag line ‘Look good in all you do’
and a female with black eye and a
menacing man behind her. This is taking the shock tactic too far that it is not
effective. And puts the viewer off the brand since it seems it is trying to
promote domestic violence. The main objective of an effective advert is to gain
the attention of the viewer (White, 2007) and adverts of a shocking nature can
do such a thing by surprising viewers. However in some cases such as this one,
when fear is created in a disturbing manner this will lose attention. For
instance, viewers ignore scary and shocking adverts as they cannot relate and
therefore take no notice, (Williams, 2009).
But perhaps the extreme lengths the advertisement has gone
to could work to the brand’s advantage as it does get viewers discussing it and
therefore increases brand exposure. However some researchers argue that
offensive advertisements, may be successful in the short term in increasing
public attention but in the long run the customer base and brand name could be
tainted (Prendergast, Wah-Leung and West, 2008; Prendergast, Ho and Phau,
2002).
Javed, E. M. B., & Zeb, H. Good shock or bad shock: What
impact shock advertisements are creating on the mind of viewers?.
Prendergast, G., Ho, B. and Phau, I. (2002) ‘A Hong Kong
view of offensive advertising’. Journal
of Marketing Communications. Sep, 8 (3), pp. 165-177.
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