This advert shows a Porsche 911 Targa 4 being driven
through the countryside, with the tagline “There is no substitute” in the top
left. Using association, framing, and limiting the number of alternative
choices, this advert is successful in telling customers that Porsche is the
best there is. So successful in fact that the tagline is used in a range of their
adverts, and Porsche do not even use their logo.
Yoo and MacInnis (2005) found that emotional adverts
enhanced participants’ credibility ratings of adverts compared to informative
adverts, which in turn positively affected brand attitudes. By creating a
positive emotional association between the product and an experience: with the
image of driving a Porsche through the countryside, on a clear, sunny day, the
advert is giving us something to aspire to and is showing us the life of
freedom and adventure we could have.
The tagline is also extremely effective by framing the
product in terms of a loss. “There is no substitute” makes us feel as though we
are missing out if we do not have one. Ganzach and Karsahi, (1995) found that
telling people the losses they would suffer by not using a credit card led to
many more uses of the credit card than telling people the benefits of using
one. Therefore, a loss-framed message is much more effective than a gain-framed
message in getting people to buy a product. Of course, the majority of people
cannot afford a Porsche, but this is not the point: by telling us nothing else
is good enough it creates a sense of luxury, and an aspiration that people want
to reach.
It is well known that limiting the number of choices
we have will lead to an easier and more successful product purchase. Iyengar
and Lepper, (2000) found that people were more likely to buy a chocolate bar
when given a choice of six then when given a choice of 24 or 30. As there is “no
substitute” Porsche becomes the only plausible option in this situation, and so
successfully creates an easy decision process: if there is no alternative, why
would you not want one?
Ganzach, Y., & Karsahi, N. (1995). Message framing
and buying behaviour: A field experiment. Journal
of Business Research, 32, 11-17.
Iyengar, S. S., & Lepper, M. R. (2000). When
choice is demotivating: Can one desire too much of a good thing? Journal of Personality and Social
Psychology, 79, 995-1006.
Yoo, C., & MacInnis, D. (2005). The brand attitude
formation process of emotional and informational ads. Journal of Business Research, 58, 1397-1406.
Katherine Stevens
Very good, well done.
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