This ad is
one of many from the Cadbury Creme Egg ‘How do you eat yours?’ campaign. This
campaign ran from 1985-2007 in various forms such as; ‘eat it your way’ and ‘I
ate it my way’. I’m sure that you all remember this campaign as it was
long-running and extremely successful.
Why?
This campaign
is beautifully simplistic and plays on one basic premise of human nature- that we
want to fit in and do what others do and be ‘normal’.
Its message
is subtle: ‘How do you eat yours? Because you are eating one, right?’.
The message
seems almost pompous- it is assuming there is no question as to whether or not
you will buy a Creme Egg, because everybody buys Creme Eggs, it’s just a
question of how you prefer to eat it.
This simple
yet incredibly effective premise employs the use of ‘social proof’. This is
said by Cialdini (1993) to be a principle of social influence and persuasion.
Social proof refers to a basic habit of human nature to look to others to tell
us what to do in a situation so that we can behave correctly and normatively
(Deutsch and Gerard 1955). Therefore, by simply implying that people enjoy
different ways of eating the Creme Egg, it implies that lots of people eat Creme Eggs! This activates the autopilot
mechanism inside of us that makes us think ‘oh I better eat them too then!’.
Social proof
has been studied extensively. One amusing study by Milgram, Bickman and Berkowitz
(1969) found that simply getting a few confederates to stand in the street and
stare up at a building causes a rather large group of passersby to gather and
also stare at the blank space,
just because others were doing it! Research has even found that we use social proof to determine what emotion we are feeling
when we are unsure, as demonstrated by Schachter and Singer (1962). In light of
this, it doesn’t seem so unlikely that we would look to others for information
on which chocolate to buy.
Not only did
this campaign imply social proof, it
did actually generate it. The ads featured people eating Creme Eggs in
outrageous ways- I’m certain we all remember the one little boy who exclaimed;
‘I like mine with chips’- which in itself caused a flurry of internet posts and
videos detailing how people liked to eat their Creme Eggs. These videos then became the social proof that other
people were eating Creme Eggs. A norm of Creme Egg eating was established via
the original campaign and then made salient by people jumping on the bandwagon.
It became
paramount to have eaten a Creme Egg just so that you could have an answer to
the question that was on everybody’s lips; ‘How do you eat yours?’.
Cialdini, R. B. (1993). Influence: Science and practice (3rd ed.). New York, NY: Harper Collins.
Deutsch, M., & Gerard, H. B. (1955).
A study of normative and informational social influences upon individual
judgment. The journal of
abnormal and social psychology, 51,
629.
Milgram, S., Bickman, L., & Berkowitz,
L. (1969). Note on the drawing power of crowds of different size. Journal
of personality and social psychology, 13, 79.
Schachter,
S., & Singer, J. (1962). Cognitive, social, and physiological determinants
of emotional state. Psychological review, 69, 379.
Hannah Thomas
I really liked this Hannah, well done.
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