The advert starts with a driver experiencing group pressure
by his friends, this is normative influence (Deutsch & Gerard, 1955). He feels
he must conform to his friends desires for him to drink more, and therefore
gain acceptance and avoid ridicule. This is a common phenomenon that the target
audience of young men watching this advert can relate to. A study by Girard (2010)
used 127 undergraduates who were asked to classify 24 products as male, female
or neutral. They then used the neutral products to measure gender
differences in the students response to social influence via the Social
Influence Questionnaire. They found that male students were significantly more susceptible
to normative influence when making a purchasing decision than females. This
supports the effectiveness of using an example of normative social influence in the advert. The male target audience are more likely to experience normative influence than women therefore can identify with the situation.
Secondly the advert uses a ‘fear appeal’ to invoke fear by
showing the negative consequences of engaging in the dangerous behaviour of
drink driving. Research has found that fear appeals are effective and the most
frequently used technique to get people to help themselves (Bagozzie & Moor,
1994). Snipes, LaTour and Bliss (1999) found evidence to suggest people
remember and recall ads more frequently if they involve fear than upbeat ads,
they assessed this through 305 consumer responses about their attitudes towards strong
fear appeals. The calm start to the advert followed by the unexpected shock of
the car accident, together with the fear the advert induces makes it an effective
and memorable advert.
Bagozzi, R., &
Moore, D. (1993). Public service advertisements: Emotions and empathy guide
PSAs. Journal of Marketing, 58,
56-60.
Deutsch, M., &
Gerard, H. (1955). A study of normative and informational social influences
upon individual judgement. Journal of
Abnormal and Social Psychology, 51, 629-636.
Girard, T. (2010). The role of demographics on the susceptibility
to social influence: A pretest study. Journal of Marketing Development and
Competiveness,5, 9-22.
Snipes, R., LaTour, M., & Bliss, S. (1999). A model of
the effects of self-efficacy on the perceived ethicality and performance of
fear appeals in advertising. Journal of
Business Ethics, 19, 273-285.
Whoa! Exceptional use of the unexpected. One hopes this might lead to a one-time-learning event for future potential drink/drunk drivers. It would seem to share much in common with the von Restorff effect: http://en.wikipedia.org/wiki/Von_Restorff_effect
ReplyDelete