Anybody who knows me knows that if there’s one way to
my heart, it’s through football. When I was little, I desperately wanted to be
a footballer. As I grew older, I quickly realised that I was nowhere near good
enough (terrible in fact) to make it big, but that doesn’t mean that the dream
doesn’t still exist somewhere in the back of my mind. I feel this is a dream
that many boys (and increasingly, girls) have had at one point in their lives,
and in my opinion, this is an idea that Nike plays up to, massively.
In 2015, Nike reported a company record global revenue
of $30.6 billion, and has already surpassed that figure this year with just
under a month still to go. That’s almost double that of their closest
competitors, Adidas ($18.1 billion), and almost ten times that of their next
closest, Puma ($3.6 billion). They came 19th
in Forbes’ ‘World’s Most Valuable Brands’ list for 2016 (the first apparel
industry company on the list), and can boast partnerships with Roger Federer,
LeBron James, Serena Williams, Cristiano Ronaldo, to name but a few. So why
does Nike do so well?
Social
modelling and celebrity endorsement
Social learning theory (Bandura, 1977) dictates that
people can learn to model their behaviour on others simply through observation,
which can lead to imitation behaviour. Probably the most famous demonstration
of this was the ‘bobo doll’ experiment (Bandura, Ross and Ross, 1963), in which
children were shown videos of adults beating up a bobo doll, and when presented
with the doll themselves, copied this aggressive behaviour. Now, not everybody
can be a footballer, but you can definitely dress like one. As a kid, this was
one of the main ways of becoming just a little bit closer to one of your role
models – I loved Thierry Henry, so naturally I wanted to wear the boots that he
wore. Makgosa (2010) found that vicarious role models have a significant
influence on teenage purchase intentions, so it may come as no surprise to see
that Nike pushes this idea so heavily. Below is a great advert Nike put out
just before the 2014 FIFA World Cup, illustrating just this effect: ordinary
guys playing football, transforming into their favourite footballers with the
newest kits and boots.
From a much more simplistic perspective, Nike are also
using an incredible amount of celebrity endorsement in this ad. The benefit of
this is two-fold: firstly, it reinforces this idea that these products are good
enough for the best footballers in the world (so why shouldn’t I buy them?),
and second, it allows Nike to flex their muscles as arguably the most powerful
sports brand on the planet – another way of saying ‘look how many of the top sportsmen
we can put in one advert’. This effect is backed up by research: Bush, Martin
and Bush (2004) found that the inclusion of celebrity athlete endorsement can
have a positive effect on adolescents when it comes to making brand choices.
This also ties in nicely with ‘source credibility’.
This concept posits that people are more likely to trust and act upon a message
that comes from a reliable source. Goldsmith, Lafferty and Newell (2000) found
that endorser credibility had the strongest influence on consumers’ attitudes
towards brands, so naturally, for Nike to place so many high profile athletes
at the top of their respective fields in their adverts indicates to the
consumer that their source is very credible.
Social
proof and mere exposure
Below is another Nike advert. This one is a bit older,
and personally it’s my favourite because it features quite a few Arsenal
players… Nike really knows how to get to me. This ad combines two techniques
perfectly to subtly persuade you to purchase Nike goods. Social proof
(initially researched by Sherif in 1935) is a phenomenon which suggests that
people assume the actions of others as a way of determining the correct
behaviour, and the mere exposure effect (Zajonc, 1968) purports that we prefer
things to which we feel more familiar. If you watch closely, you’ll notice that
every single piece of clothing worn in the advert is (surprise, surprise)
branded by Nike. This may come as no surprise in an advert primarily featuring
footballers, but the devil is in the detail: even the girl that the star of the
advert meets underwater is wearing a Nike bikini. These details may seem
insignificant, but in my opinion, Nike is trying very hard to reinforce the
idea that everybody wears Nike clothes, so you should too (social proof), as
well as placing their famous little tick onto everything that they possibly can
in order to increase the consumer’s familiarity towards it (the mere exposure
effect).
Theory
of planned behaviour
Many of Nike’s advertisement campaigns can be thought
of in terms of Azjen’s theory of planned behaviour. The theory (pictured below)
suggests that when deciding to perform any intentional behaviour, three factors
influence our decision.
The first of these is ‘subjective norms’. Due to the
fact that, as I said earlier, Nike crams their ads full of professional
sportsmen, and put their tick onto all of the background details (like the
bikini), this increases our familiarity with the brand, and also gives us the
impression that Nike is worn by so many professionals, which increases the
norms surrounding the brand. We all want to fit in, so we try our best to
conform to these social norms.
The second is ‘attitude’. Obviously, in order to buy
something, we have to have a positive attitude about the product. Nike
increases the likelihood of us having this positive attitude towards their
brand by using celebrity endorsement to convince us that the clothes they sell
are good enough for the best sportsmen in the world.
Finally, the third is ‘perceived behavioural control’.
In order to invest in something, we have to believe that we have the ability
to, otherwise the intention is lacking, so the behaviour will not take place.
So, as much as Nike are pushing this idea that their brand is good enough for
the best athletes in the world, they need to also stress that it’s attainable
for the man on the street. In the first advert, they do this by staging the ‘match’
between a group of normal teenage boys, who then transform into footballers
once they have their Nike gear. In the second, it is reinforced by the ‘point-of-view’
style, placing you in the shoes of the star of the advert.
Once all three of these aspects are present, the
intention is formed (that is, to buy Nike gear), and the behaviour takes place
(funds permitting…).
Slogans
Hidden in plain sight amongst all of these persuasive
techniques is Nike’s main slogan: ‘Just Do It’. On the surface, this can be
seen as a ‘carpe diem’-esque motto, simply encouraging consumers to go and play
sports (provided they’re wearing Nike gear, of course). However, I think an ulterior
motive may be in play. In Daniel Kahneman’s book, ‘Thinking, Fast and Slow’, he
discusses the idea that within the mind there are two systems that drive the
way in which we make decisions: System 1 and System 2. System 1 can be thought
of as the faster, more instinctual approach, whereas System 2 is more
deliberate, effortful and considered. We should always use System 2 when
deliberating a purchase to ensure we get the best deal we can, but when it
comes to consumerism, companies generally want you to use System 1 as much as
possible. This is why deals will always be phrased in a way which highlights
how much money you could save rather
than how much money you would have to spend,
in order to prompt System 1 into making the quick decision to buy a product. If
I personally were to stop and use System 2 more often, and think carefully
about whether I really need to buy 3 boxes of flapjacks just because I would
make a saving overall, then maybe I
wouldn’t have to have the difficult conversation with my family that I’m
anticipating about how nobody is getting anything for Christmas this year. In
my opinion, Nike (in an albeit sneaky way) is trying to tell you to stop using
your System 2, and just consume. ‘Just buy our new trainers’. Maybe I’m just
being cynical, but it’s certainly food for thought.
To summarise, I suppose what I’m trying to say is that
the people that Nike pay to do their marketing are pretty good at their jobs.
Whether we like it or not, we all fall prey to the plethora of dirty, underhand
techniques that big companies use to get us to buy their products, but the
seven-year-old version of me particularly appreciates the way that Nike does
it. I struggled to keep my discussion down to just two ads, so if you enjoyed
them, and have time for one more, I’ve put one below that I really like. Thanks
for reading.
Ajzen, I. (1991). The
theory of planned behavior. Organizational
behavior and human decision processes, 50, 179-211.
Bandura, A., Ross, D.,
& Ross, S. A. (1963). Imitation of film-mediated aggressive models. The Journal of Abnormal and Social Psychology, 66, 3.
Bandura, A., &
Walters, R. H. (1977). Social learning theory.
Bush, A. J., Martin, C.
A., & Bush, V. D. (2004). Sports celebrity influence on the behavioral
intentions of generation Y. Journal
of Advertising Research, 44, 108-118.
http://www.forbes.com/powerful-brands/list/
Goldsmith, R. E.,
Lafferty, B. A., & Newell, S. J. (2000). The impact of corporate
credibility and celebrity credibility on consumer reaction to advertisements
and brands. Journal
of advertising, 29, 43-54.
Kahneman, D. (2011). Thinking, fast and slow. Macmillan.
Makgosa, R. (2010). The
influence of vicarious role models on purchase intentions of Botswana
teenagers. Young
Consumers, 11, 307-319.
Sherif, M. (1935). A
study of some social factors in perception. Archives
of Psychology (Columbia University).
Zajonc, R. B. (1968).
Attitudinal effects of mere exposure. Journal
of personality and social psychology, 9, 1.
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