Emma Watson - best known for her starring role
as Hermione Granger. How can an actress of a bestselling fantasy novel persuade
an audience that her campaign is worth their time and worth their commitment?
An invitation to unite, making someone feel as
if they are part of a group, making everyone feel as if they are able to
participate. People tend to favour those in their own group and are as a result
more likely to agree with and contribute to actions of the group they perceive
themselves to be in (Ferguson & Kelley, 1964). What a better way to gain
someone’s confidence and commitment than to make them feel as if they are part
of your group and share your opinions and traits? The Harry Potter star does exactly that. Not only does she show humour
and normality to seem likeable, she uses inclusive language resulting in in-group
feelings; one technique for her success.
This phenomenon was shown by Ferguson and Kelley (1964) through a group product building task. Ferguson
and Kelley (1964) found that one’s own group product was favoured over the
other groups product. This was shown besides the groups being very weak with
little to no history of previous interaction with each other. This is reflected
in the group that Watson is trying to establish through her inclusive language.
Although previous history may not be present between her and her audience and
between the audience members themselves, using inclusive language and causing
such an emotional identification with a group has the potential to influence,
with favouring for the in-group (Ferguson & Kelley, 1964).
In her later speech for the He for She campaign
10x10x10, Watson’s previous use of inclusive language and grouping allowed her to
incorporate another influential strategy - asking for people to make a public
commitment. Emma encourages her audience to commit to her campaign publicly by stating
“Decide what your commitment is, make it public and please report back to us on
your progress”.
It has been shown that making a public
commitment will more likely result in people wanting to be consistent and
following through with their commitment. Making a public commitment makes the
idea more salient and thus makes a person feel more compelled to commit.
One particularly good technique using public
commitment to influence someone to carry out a socially desirable behaviour is
to ask them to predict if they will perform this behaviour increasing the
probability that they will perform this action (Sherman, Skov, Hervitz &
Stock, 1981). This phenomenon, has been replicated in a study more relevant to
this topic, conducted by Greenwalk, Carnot, Beach and Young (1987) who provided
evidence that voting behaviour increased when participants were asked ahead of
time if they expected to vote. Being asked to publicly commit, even if only to
one person, resulted in most participants showing consistency, with 86.7% going
on to vote (Figure 1).
Figure 1. Percentage differences between those who made a prediction of their behaviour and those who did not in both experiments. |
Greenwald et al.’s (1987) study consisted of
two experiments on vote registration and on voting itself. In both experiments
participants were either assigned to a prediction or a no prediction group. During
their phone conversation those in the prediction group were asked to predict
whether they would be registering to vote/voting in the upcoming election. Although
in the predicted direction, the results for experiment 1 indicated that there
was only around a 10% increase in the probability of registering. This result
is accounted for by the idea that those in experiment 1 were limited to the
minority of students who had not registered to vote. They also suggested that
registering to vote may have been less socially desirable and that knowledge of how to perform the action was limited. However, a significantly bigger increase of
25% was seen in the probability of voting through predicted actions. This shows
the potential of increased commitment through simply asking someone to state
beforehand whether they would be completing the action or behaviour, especially
when applied on a larger scale.
So the next time you want someone to make a
commitment take a leaf out of Emma’s book, get them involved and make it
a public event!
References:
Ferguson, C. K., & Kelley, H. H. (1964).
Significant factors in overevaluation of own-group’s product. The Journal of Abnormal and Social
Psychology, 69, 223-228.
Greenwald, A. G., Carnot, C. G., Beach, R.,
& Young, B. (1987). Increasing voting behaviour by asking people if they
expect to vote. Journal of Applied
Psychology, 72, 315-318.
Sherman, S. J., Skov, R. B., Hervitz, E. F., & Stock, C. B. (1981). The effects of explaining hypothetical future events: From possibility to actuality and beyond. Journal of Experimental Social Psychology, 17, 142-158.
Sherman, S. J., Skov, R. B., Hervitz, E. F., & Stock, C. B. (1981). The effects of explaining hypothetical future events: From possibility to actuality and beyond. Journal of Experimental Social Psychology, 17, 142-158.
Nice article, pal!
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