The above advert
demonstrates a range of persuasive techniques, encouraging individuals to
‘ChooseRealFood’ and to avoid processed, sugary foods. Studies have conveyed
this to be an effective way to tackle obesity and provide health benefits for
those who follow the ‘low-carb, low-fat’ healthy diet (Meckling, O'Sullivan & Saari, 2004). Primarily, the advert has an adult target audience; individuals who would be
providing the food for themselves and others.
Caildini (2009)
suggests that one of the strongest influences upon behaviour is the
implementation of social compliance and trust in an authority figures. Milgram (1963)
demonstrated that subjects could be manipulated or encouraged to follow
particular instructions and behaviours when asked by an authority figure. This
was further supported by Bickman (1974) who portrayed subjects complied more
with an individual dressed in uniform (figure of authority, i.e. a guard), than someone
dressed as a civilian. The advert above generates this concept through using
the image of two doctors, known specialists and authority figures in the health
department. As a result, the audience is more likely to comply with the given
message. In addition, the health benefits labelled below the images are more
likely to be believed due to the association with the trusted authority figures
(Frewer, Howard, Hedderley & Shepherd, 1996).
A
merchandising technique, based on the theory of reciprocity, is the use of a free
sample (Bawa & Shoemaker, 2004). The theory of reciprocity states that
individuals should repay what has been provided or given to us (Cialdini, 2009),
violating this rule is viewed as an un-sociable trait. Regan (1971) exhibited this through a confederate
providing a small favour for the subject, leading the subject to then agree to
a later favour when asked. This demonstrates an external pressure to agree due to the small favour provided previously. The advert
provides potential customers with access to the product, through a 'first free meal plan'. However, this free
sample can also be interpreted as a gift, of which according to the theory must
be reciprocated, leading customers to follow-through with future purchases.
Finally, the advert
states that a free sample can be received by simply calling the number
provided. Not only does this invite potential customers to receive more
information, but it may be suggested they are more likely to follow through
with potential orders due to the theory of commitment and consistency. Cialdini, Trost, Newsom (1995) suggest that
every individual has a desire to be consistent with their actions and so behave
in such ways to justify their decisions, Newcomb (1953) states that for this
reason, consistency is a primary motivator of behaviour. According to this theory,
a customer would be more likely to commit to the product to appear consistent with
their decision to call in the first place and due to the extra time and effort
they have gone to in order to receive this information (Cialdini 2009).
References
Bawa, K., & Shoemaker, R. (2004). The effects of free sample promotions on incremental brand sales. Marketing Science, 23(3), 345-363
Bickman, L. (1974). The social power of a uniform1. Journal of Applied Social Psychology, 41(1), 47-61
Cialdini, R.B. (2009).Influence: Science and Practice (Vol. 4). Boston: Pearson Education
Cialdini, R.B., Trost, M.R., & Newsom, J.T, (1995). Preference for consistency: The Development of a valid measure and the discovery of surprising behavioural implications. Journal of Personality and Social Psychology, 69(2), 318
Frewer, L.J., Howard, C., Hedderley, D., & Shepherd, R. (1996). What determines trust in information about food-related risks? Underlying Psychological Constructs. Risk Analysis, 16(4), 473-486
Meckling, K.A., O'Sullivan, C., & Saari, D. (2004). Comparison of a low-fat diet to a low-carbohydrate diet on weight loss, body composition, and risk factors for diabetes and cardiovascular disease in free-living, overweight men and women.The Journal of Clinical Endocrinology & Metabolism, 89(6), 2717-2723
Milgram, S.(1963). Behavioural study of obedience. The Journal of abnormal and social psychology, 67(4), 371
Newcomb, T.M. (1953). An approach to the study of communicative acts. Psychological review, 60(6), 393
Regan, D.T. (1971). Effects of favour and liking on compliance. Journal of Experimental Social Psychology, 7(6), 627-639
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