This
ad aims to convince the audience of the positive health benefits of coconut
water. It employs a number of implicit persuasive techniques which can
effectively persuade the intended audience to accept the information presented.
The ad first uses a credible source and second a celebrity to
endorse the product. Next, the ad employs the scarcity principle to make the
product more desirable, before lastly encouraging the audience to look to their
peers to assist their decision about the positive health benefits of coconut
water.
The ad
employs a credible source in order to induce a greater positive attitude toward
the information advocated. Credibility is the characteristic of being
trustworthy; the more trustworthy the source, the more likely the audience will
be to accept the information shown. In this ad, the use of a presumed health
expert with a reliable image within society (ie a doctor) helps establish the needed credibility to encourage
the audience to be persuaded of the stated information.
The
perceived expertise of the source of information presented is a highly
effective persuasive tactic (Homer & Kahle, 1990). Hovland, Janis &
Kelley (1953) attributed the success of this persuasion technique to the
receivers desire for favorable outcomes. High credibility sources increase
acceptance of information because they are associated with favorable outcomes
(e.g., being liked or being right). Cook (1969) reported less
counter-argumentation in response to information provided by a competent source
than to an incompetent source.
Celebrity
endorsement is an effective promotional tool which positively influences
advertising effectiveness. Agrawal and Kamakura (1995) reveal that the number
of products sold tend to increase when the selling company make use of a
celebrity endorser. Interestingly, celebrity endorsers do not need to be
internationally renowned in order for this technique to be effective; celebrity
endorsers just need to be familiar to the target audience.
The coconut
water is endorsed by professional surfer (and model) Alarna Blanchard. Blanchard
is likely unknown to the population at large, but is beloved in a circle of
young (ie under 25 years old) and trendy surfers to which the product is being
marketed. Electing
to market to a young audience (for example under 25 years old) is further advantageous
to the seller as this audience is the most susceptible to persuasive tactics
(Hovland and Weiss, 1953).
It has
been reasoned that the audiences perceived familiarity with the celebrity
endorser is an important component of the effectiveness of this technique
(Tellis, 1998). Features such as, attractiveness, similarity, familiarity and
liking all increase the receiver's willingness to accept the information
provided. This tactic can be explained in terms of the target audience’s symbolic
aspiration toward the celebrity (Solomon & Assael, 1987). In other words, the
celebrity represents what the audience wants her to be and the audience will be
more inclined to accept the information provided by the celebrity.
The ad
employs the “scarcity principle” which suggests that the fear of missing out
motivates an audience to purchase an at-risk product (Cialdini, 1987). The
theory posits once the availability of a product is threatened, the audience as
consumers want that product more than if it was widely available. Cialdini
observed salespeople inform potential consumers that the product in which they
were interested in buying had just been sold to another customer, but that they
might be able to find another one. The competition heightens anxiety and makes
the product seem much more desirable which increases the likelihood of the
purchase. In this ad, the threat that the coconut water is being guzzled faster
than “palm trees can produce it” creates the necessary persuasion.
Social proof, also
known as informational social
influence, is a phenomenon in which audiences have a tendency to
look to others when deciding what to do. Knowing that others are engaging in
the behavior advocated has a powerful influence on our own behavior, especially
if we want to be a lot like them. O’Connor (1969) observed the impact of this
effect by presenting socially withdrawn pre-school children with footage
encouraging positive social activity. After film watching, the withdrawn
participants immediately began positively interacting with their peers. In
this advertisement, the principle of social proof is employed by referring to
“others” as “health nuts”, a statement presumed to be admirable and something
that young surfers want to attain (as well as a clever play-on-words).
References
Agrawal, J., & Kamakura, W. A. (1995). The economic worth of celebrity endorsers: An event study analysis. The Journal of Marketing, 56-62.
Bickman, L. (1974). The social power of a uniform1. Journal of Applied Social Psychology, 4, 47-61.
Cialdini, R. B. (1987). Influence (Vol. 3). A. Michel.
Cook, T. (1969). Competence, counterarguing, and attitude change. Journal of Personality. 37, 342-58.
Homer, P. M., & Kahle, L. R. (1990). Source expertise, time of source identification, and involvement in persuasion: An elaborative processing perspective. Journal of Advertising, 19(1), 30-39.
Hovland, C. I., Janis, I. L., & Kelley, H. H. (1953). Communication and persuasion. Journal of Consulting Psychology, 18(2), 152.
Hovland, C. I., & Weiss, W. (1953). Transmission of information concerning concepts through positive and negative instances. Journal of Experimental Psychology, 45(3), 175.
O'Connor, R. D. (1969). Modification of social withdrawal through symbolic modeling1. Journal of Applied Behavior Analysis, 2(1), 15-22.
Solomon, M. R., & Assael, H. (1987). The forest or the trees?: a gestalt approach to symbolic consumption. Marketing and semiotics: New directions in the study of signs for sale, 189-218.
Tellis, G. J. (1998). Advertising and sales promotion strategy. Prentice Hall.
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