The above advertisement is to encourage people to drink
more tea, especially to choose to drink tea over their usual morning cup of
coffee. The myth has been dispelled that only green tea provides health
benefits as all types of tea have now been found to have health benefits as
they provide biologically active ingredients (Fukagawa, 2000). This
advertisement uses a variety of persuasion techniques. One persuasion technique
used is just asking. The advertisement includes the question ‘now who fancies a
cup of tea?’. By just asking this should increase compliance with the request
to drink more tea. For example, Hatfield and Clark (1989) found that simply just
asking can lead to increased compliance with that request.
The advertisement also uses the that’s not all persuasion
technique. The that’s not all technique involves first presenting some
information but then making this information seem better by adding something else
into the initially presented information. The advertisement does this by first
showing a benefit of tea but then presenting many other benefits of tea to the
audience. This technique will then increase the target behavior as shown by
Burger (1986) who increased customers compliance of buying more cupcakes by 33%
when using the that’s not all technique.
The advertisement additionally uses authority to persuade people to
drink tea. The advertisement includes quotes from Professor Graham MacGregor
and the information provided is from sources such as the Medical Daily and The
Boston Health Study. By presenting information from authority figures this
makes the message seem more credible, and hence people are more likely to carry
out the behavior that the credible sources recommend. This has been proven to
work by Hovland and Weiss (1951) who found that students who read an article on
nuclear submarines being safe were more likely to believe the information if
the author was a scientist rather than if the author was a non-credible source.
References:
Burger, J. M. (1986). Increasing compliance by
improving the deal: The that’s not all technique. Journal of Personality and Social Psychology, 51.2, 277-283.
Fukagawa, N. K. (2000).
Tea and Health. Nutrition Reviews, 58.1, 1-10.
Hatfield, E., & Clark, R. D. (1989). Gender differences
in receptivity to sexual offers. Journal
of Psychology and Human Sexuality, 2.1, 39-55.
Hindmarch, I., Rigney, U., Stanley, N., Quinlan, P.,
Rycroft, J. & Lane, J. (2000). A naturalistic investigation of the effects of
day-long consumption of tea, coffee and water on alertness, sleep onset and
sleep quality. Psychopharmacology, 149.3,
203-216.
Hovland, C. I. & Weiss, W. (1951). The influence of
source credibility on communication effectiveness. Public Opinion Quarterly, 15, 635-650.
Zheng W, Doyle TJ, Kushi LH, et al. Tea consumption and
cancer incidence in a prospective cohort study of postmenopausal women. American Journal of Epidemology, 144.2, 175-182.
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