I recently
required a female volunteer to model for my ‘persuasion and influence’ project
poster. After making several failed attempts at recruiting a model for my
poster, I decided to use the' rule of reciprocity'. A flatmate of mine was
playing piano at a society event and was very nervous about doing that in a
room packed with people. After she confided in me her fear of performing in
front of an audience, I offered to go with her to this event and lend her my
support. I had never really enjoyed piano in the past and therefore was
mentally prepared to be really bored throughout the night however I knew I had to
do her a favour if I wanted her to do one in return.
I ended up
enjoying myself immensely and had a great time at the event. My flatmate felt
highly obliged and really grateful that I had come along with her even though ‘I
did not really have to’. On our way back home, I casually mentioned my project
and how I was struggling with finding a model for it. It was no surprise that she
volunteered right away and was happy to help me out with it.
Boster et
al. (1995) carried out a study to investigate the' rule of reciprocity' and
whether it differed for friends and strangers. Participants were either close
friends of the confederate or strangers oblivious to
the aims of the experiment. There were two conditions in the study, ‘favour’
and ‘direct request’ condition. Participants
were given some irrelevant tasks to complete. In the ‘favour’ condition, the
confederate would leave the room and come back after sometime with a bottle of
drink for himself and the participant who would either be a friend or a
stranger. In the ‘direct request’ condition, the confederate would leave the
room and come back without any bottle of the drink for the participant (friend
or stranger). Later on they would ask the participants to buy some raffle
tickets from them.
As the table
demonstrates, friends bought more raffle tickets than strangers, regardless of
whether a favour had been previously done for them. Strangers were more likely to comply with the request in the favour condition as compared to the direct request condition.
In my case, my flatmate felt obliged to return back the favour I did for her. May be if I had directly requested her she would have said no like all the other people whom I had approached earlier on without doing something for them first.
References
Boster, F.
J., Rodríguez, J. I., Cruz, M. G., & Marshall, L. (1995). The relative
effectiveness of a direct request message and a pregiving message on friends
and strangers. Communication Research, 22, 475-484.
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