When I and my siblings were growing up, household chores
were the least of our worries. We’d sometimes go out of our way to get out of
simply doing anything involving house work, sometimes even mysteriously having
homework due in the next day which was important to our school marks!
However each time we’d do this we’d feel mildly guilty at
not doing our ‘bit’ in the house.
To make it even worse our parents would send
upon us an avalanche of guilt-inducing statements such as..
It’s not like I ever cooked you hot meals every night,
helped pay for your trip to Paris/school trip cleaned up after you etc etc (you
get the picture), and you can’t even do one little thing that I’m asking you
for?! Please can you do (insert chore here) now”
The effect: There was not a single chore left undone that
day
Research by Carlsmith and Gross (1969) demonstrates how students
can be made more compliant by making them feel guilty. In this experiment
participants were told that they were taking part in a learning experiment,
wherein they would be the ‘teacher’ and would test a learner (confederate).
Whenever the learner got an answer wrong they were to shock them (shock
condition) or just press a buzzer (control group- no shock condition). After
this task had been completed both the learner and the teacher were brought into
the same room again to fill out biographical details during which the learner
made a request to the participant to make a subsequent phone call to ‘Save the
Redwoods’ – a petition for saving trees in California from being cut-down for a
freeway. Participant’s responses to comply were recorded. Below are the
results.
Table 1 clearly shows that in the condition where
participants administered shocks they were significantly more likely to make a
phone call when requested than those in the no-shock conditions (control). Neither
the status of the person making the request nor the presence of a witness (E
present) had any effect on compliance. Only the guilty participants then were
more likely to comply with the request to make phone calls when asked by the
person they had ‘shocked’ as opposed to a control group (who were not guilt
induced)
This kind of makes intuitive sense because the person who
you've caused distress or pain too makes you feel guilty and to reduce that
guilt you listen to any request they have. Kind of like repayment. This is
probably what my parents ‘monologues of distress’ were designed for.Used in this way the use of guilt is effective more often
than not in getting people to comply with certain requests. Indeed you can see guilt-induced reciprocity in
various real-life situations, not just in the home.
When we were kids my
parents used to take advantage of
this good old trick to persuade us to do basically anything... Who am I
kidding, they still do! Cue the most recent, sneaky attempt by my dad, when he asked
me to give him a lift to work. ‘It’s not like I ever drove you around wherever
you wanted even though you never once thanked me’ (so not true…) but hey 30
mins later = sat in traffic!!
References:
Carlsmith, J. M., & Gross, A. E. (1969). Some effects of guilt on compliance. Journal of personality and social psychology, 11(3), 232.
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