Refer to article: http://www.theguardian.com/artanddesign/shortcuts/2015/mar/08/dead-drops-what-to-do-if-you-see-a-usb-stick-sticking-out-of-a-wall?CMP=fb_gu
Dead Drops is an innovative peer-to-peer
file-sharing network, promoted in public spaces. There are around 1.5k dead
drops worldwide (Guardian) where participants anonymously add, receive and
share information through a USB medium. The USB sticks out of a wall and
therefore adds a mystery element to the program, encouraging consumers to think
of Dead Drops as a way to imitate secret agents and share confidential
information. This form of persuasion relies on social relationship, falling
under cooptation and/or the manded altercast.
Cooptation describes the process of
absorbing opponents into the leadership of an organisation (Lawler, 1983). Dead
Drops USB placement allows all users to have equal say in what is shared on the
USB and therefore makes all participants’ equal leaders in the ‘group’ of
peer-to-peer sharers. To evaluate the effectiveness of this persuasive
technique we can compare this to Lawler’s (1983) investigation into cooptation
tactics and its influence on group dynamics.
One-hundred-and-twenty volunteers were
separated into three-person, same-sex groups consisting of one ‘leader’ and two
subordinates. Actually all subjects were placed in a subordinate position and
the communication from the leader and other subordinate was manipulated by the
experiment. The groups partook in problem-solving tasks and were told the
amount of money a group earns depends on their task performance. They were also
told the group’s success would be enhanced by placing the person with the
greatest task ability in a leadership role. Later the groups were told the
leader could promote/demote subordinates with bonuses and fines to their
‘wages’. To evaluate the effectiveness of the cooptation technique the
participants later checked a statement saying ‘I don’t want to form a
coalition’ (against the leader) or ‘I want to form a coalition’ when
communicating within the group.
The table above shows the frequency data of
the results in probability form by experimental condition. Concentrating on the
cooptation section of the table, we can see that the targets of cooptation were
less vulnerable to influence from non-targets. Lawler (1983) also found that only
the cooptation tactic induced the targets to act on their own interests. These
results suggest that employing an active USB in a public area, containing
desirable information, could be a highly effective persuasive technique that
draws consumers in. Creating a social relationship between users of the service
promotes their own interests and encourages them to actively upload information
to the drive. Cooptation has been found to be more effective when the
prospective promotion is perceived as a source of personal gain by the target
(Lawler, 1983). Therefore we can deduct that the persuasive message, as
portrayed by Dead Drops, uses an effective cooptation tactic to encourage users
to upload, share and receive information at the USB points provided.
Lawler, E. (1983). Cooptation and Threats as "Divide and Rule" Tactics. Social Psychology Quarterly, 46(2), 89. doi:10.2307/3033845
Henrietta Esme Bennett
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.