Warwick prides
itself on being a ‘Green University’, however for some reason this ethos
doesn’t seem to translate to the university managed off-campus accommodation.
This is something we wanted to target and improve upon, especially after
noticing how the recycling bins are rarely full whilst the general waste bins are
always overflowing at the Warwick off-campus accommodation where we live.
Therefore,
the aim of our Behaviour Change project was to increase recycling amongst the residents
of Union Court. The main tactic we used to do this was to increase the amount
of exposure residents’ have to recycling, and to highlight the importance of the
topic. We created an infographic in order to do this, which made use of
multiple persuasion techniques including celebrity
endorsement, explicit statements, disgusting imagery and rhetorical questions.
We placed these
infographics at multiple locations in and around the building including the
lift, notice boards, in every flat’s mailbox, and directly above the recycling
bins. As the infographic was presented in many locations there was more chance
of them being seen, and if they were seen often enough, we hoped that attitudes
towards recycling might be improved. The idea behind this being the mere exposure effect whereby mere
repeated exposure to a stimulus is sufficient to improve one’s attitude towards
such stimulus (Zajonc, 1968).
In addition
to the infographics being placed around Union Court, the property manager of the
building supported our campaign and agreed to distribute it to all of the residents
via email, ensuring that every resident saw the infographic. As residents would
repeatedly see reminders that they should recycle we believe that they may be
more likely to engage in this behaviour. This is due to the availability heuristic (Tversky &
Kahneman, 1973) which is a mental shortcut, which relies on immediate examples
that come to mind when making a decision. When residents of Union Court have to
take their bins out, they should be able to easily remember the infographics we
created and therefore be more likely to make the decision to recycle.
Further to
this, we wanted to measure Behaviour Change by providing each flat with an
extra recycling bin, making it easier to separate recycling in their flat
before taking it outside to the bins where it has to be separated. We had
planned on obtaining residents’ commitment to recycle more when we provided
these bins. However, the council denied our request for extra recycling bins to
be provided to each flat in the property.
Had we
received the bins, we would have conducted a before and after survey to find
out whether the bins increased recycling in Union Court. Despite this, we
believe that our infographic alone will increase recycling through the many persuasive
techniques we have outlined above.
References
Tversky, A., & Kahneman, D. (1973).
Availability: A heuristic for judging frequency and probability. Cognitive psychology, 5, 207-232.
Zajonc, R. B. (1968). Attitudinal effects
of mere exposure. Journal of
personality and social psychology, 9,
1.
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