The streetwear brand, Supreme, is
known for its quality, style and authenticity. Since its creation, the brand
has confirmed its unique identity through collaborations with several of our
generation’s most innovative designers, artists and photographers. It has evolved
into a global cult as streetwear and high fashion merge into one. The appeal of
the brand has gathered thousands of loyal customers worldwide.
But what does Supreme have that
keep its fans so obsessed? The attractiveness is not limited to the quality of
clothing and diversity of collaborations, but rather extends to the ‘scarcity’ and ‘exclusivity’ of products. Supreme’s strategy is to have a limited
supply in comparison to the demand. Consequently, people want these items more.
Research shows that people are more likely to choose an item in store when it
is scarce (Parker & Lehmann). The underlying reason is the item is limited
because everyone else has bought it. The availability of an item is a shortcut
cue to its quality (Cialdini, 2007).
In the case of
Supreme, the perception of scarcity is not solely introduced by limiting the
number of products available. Every week, the brand launches a limited batch of
new products which are guaranteed to sell out within minutes. Once these items are
sold out, they are never restocked. Consequently, every collection obtains
limited-edition products. When items are part of a limited edition, a sense of
exclusivity is created (Aggarwal, Jun, & Huh, 2011). Products are regarded
as more unique and valuable due to their one-of-a-kind quality, which specially
collectors, cannot resist.
Thus, as the hype over Supreme
continues to grow, the weekly line-up at any of its stores on “drop day” will
become a ritual which Supreme loyalists will not miss.
References
Aggarwal, P., Jun, S. Y., & Huh, J. H. (2011). Scarcity messages. Journal of Advertising, 40, 19-30.
Cialdini, R. B. (2007). Influence: The psychology of persuasion.
New York: Collins.
Parker, J. R., & Lehmann, D.
R. (2011). When shelf-based scarcity impacts consumer
preferences. Journal of Retailing, 87, 142-155.
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