This campaign by Save the Children aimed to increase donations for children in Syria and is known for being particularly successful. The original video reached over 55 million views on YouTube and as a result, later campaigns adopted similar themes and principals.
Video Summary
The video begins with a child celebrating her birthday with friends, it then cuts to a video of her playing the recorder , and then cuddling a stuffed bunny. Then things change. You see her being forced to evacuate her home, escaping violence, dodging explosions and ending up in a makeshift refugee camp hospital for her next birthday. Text then appears on screen:
This advertisement uses
many persuasion techniques but in a very subtle way, Here are a few elements I picked
up on-
Empathy
One of the key themes of
this campaign is the use of empathy. The use of a vulnerable child relates to
most people- they think of their own children, grandchildren or even themselves
as a child which makes the video easy to relate to and therefore is more persuasive
in terms of getting people to donate to the cause due to the use of a similar
other. Evidence for effectiveness of empathy on decision making can be seen in
the study by Archer, Foushee, Davis and Aderman (1979) where they found
mock jurors were more likely to see the defendants behaviour as lawful and
believe his version of events if they were asked to imagine themselves in his
position.
Story Telling
Another technique that has been utilised, that also helps to
create empathy, is story telling.
You see snippets of videos across the space of a year from one birthday to the
next which creates a narrative that is easy for the viewers to follow. Storytelling
is a big part of our daily lives for example gossip or talking about personal
stories makes up most conversations, therefore when adverts are presented in a story
format it is easier for us to process. This links in with the Peripheral route to
persuasion seen in the Elaboration likelihood model (Petty &
Cacioppo 1986). Information
that is easier to process and that takes little effort, is more likely to be
persuading for those who have low motivation and care less about the cause. As
a result, story telling is likely to create a temporary change in attitude-
which is all you need for a donation!
The Emotional
See-saw
The third and final aspect
used to elicit persuasion in the video is the ‘emotional see saw’. The happiness
experienced at the beginning is gradually withdrawn throughout the video by the
viewing of more and more
upsetting scenes as the story develops. This switch from happy to sad emotions
is known to be more persuasive in terms of compliance, as shown by Nawrat and
Dolinski (2007) and therefore is more likely to elicit donations.
Overall it can be seen that this campaign has
been particularly successful due to the empathy created through the choice of a
child as the main character, the use of storytelling and the withdrawal of
positive emotions as the video progresses. Furthermore, throughout the video
its purpose is unknown, they do not mention Syrian refugees, nor the name of
the charity until the end of the video. This ‘unknown’ aspect is likely to lead
to greater viewer engagement, as the viewers are unable to guess what may happen
next in the story, so may be more likely to pay attention to it. Lastly, the thought
provoking text at the end of the video is likely to elicit emotions in the viewer,
making them feel like they should help, because that is what they would hope
for if they were in that situation (relating to reciprocity). Together, these
techniques are particularly persuasive and likely to result in viewers donating
the the cause.
Archer, R. L., Foushee, H. C., Davis, M. H.,
& Aderman, D. (1979). Emotional empathy in a courtroom simulation: A
person-situation interaction. Journal of Applied Social Psychology,
9, 275-291.
Nawrat, R., & Dolinski,
D. (2007). " Seesaw of Emotions" and Compliance: Beyond the
Fear-Then-Relief Rule. The Journal of social psychology, 147(5), 556-571.
Petty, R. E., & Cacioppo,
J. T. (1986). The elaboration likelihood model of persuasion. In Communication
and persuasion (pp. 1-24). Springer New York.
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