Can fear be used to persuade? Can you be convinced and can your behaviour change because you are afraid of the consequences of a specific behaviour? This theory is called the “fear appeal” theory.
A fear appeal is a way of exposing the
risks of using or not using a specific product, service or idea. It relies on a
threat to the well-being of an individual that motivates him or her to take
action and modify their behaviour.
Road safety campaigns certainly use fear
appeals a lot, explicitly seeking to shock and frighten the audience to create
a feeling of exposure to risk and threat to the individual's well being. This is a strong
way of getting the viewer’s attention and create a strong and long lasting
memory of the promoted message.
This particular video is part of a french
road safety campaign focused on the necessity of the seatbelt for both front
and backseat passengers.
In order for fear to be efficient in
persuasion, it has to be relatable. In this video, the audience can relate
immediately to this common scene of four friends in a car. A woman talks to the
audience as a way of capturing the viewer’s full attention, “Something was
forgotten in this car”. And right before the crash and the backseat passenger dies, the same voice says “Did you find what is missing? The seatbelt”.
The aim here is to show to the viewer the
possible consequences of not wearing a seatbelt, not wearing a seatbelt can be
fatal.
The use of fear and shock in such campaigns
is based on the finding that when people feel fearful, they are motivated to
reduce fear, threat or danger; most likely by complying with the suggested
behaviour; in this case, fastening the seatbelt. (Keller, 1999) The literature
also states that the more frightened a person is by a fear appeal, the more likely
they will take positive preventing actions. As nothing is more frightening than
death for most people, the risk of death should be very efficient in modifying
people’s behaviour. (Hovland, et al., 1953)
Two cognitive processes underlie the way
people respond to a threat: threat appraisal and coping appraisal (Lazarus,
1991) This is why, in order for a fear appeal to be effective in changing
people’s behaviour, it should contain both the threat itself and coping
efficacy information. (Rogers, 1975; 1983) That way, the level of fear felt by
the individual is manageable as he is also given information about adaptive
behavioural responses. If the individual feels powerless to change the
behaviour, the fear appeal will not be efficient.
This may be one of the reasons why the
signs, prevention messages and shocking images on cigarette packs remain quite
inefficient in changing people’s behaviour. It may state that smoking kills, but since it does not indicate any specific methods to quit smoking, the fear
appeal that is intended to modify people’s behaviour is not as efficient as if
an adaptive behavioural response was mentioned alongside the threatening message
on the pack.
References:
Williams,
K. C. (2012). Fear Appeal Theory. Research in Business and Economics Journal, p. 63-82
Keller, P.
A. (1999). Converting the Unconverted: The Effect of Inclination and
Opportunity to
Discount
Health-Related Fear Appeals. Journal of Applied Psychology, 84(3),
403-415.
Rogers, R.
W. (1975). A Protection Motivation Theory of Fear Appeals and Attitude Change. Journal
of Psychology, 91(1), 93-114.
Rogers, R.
W. (1983). Cognitive and Physiological Processes in Fear Appeals and Attitude
Change: A Revised Theory of Protection Motivation. Social Psychophysiology,
J. Cacciopo and R. Petty, eds., New York: Guilford Press.
Lazarus, R.
S. (1991). Emotion and Adaptation, New York: Oxford University Press.
Hovland, C.
I., Janis, I. L. and Kelley, H. H. (1953). Communication and Persuasion:
Psychological Studies of Obvious Change. New Haven, CT: Yale University Press.
https://www.youtube.com/watch?v=FT66EeDU410&list=LLfH_mlMr4i05kf64gbdzqHQ&index=35
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