The aim of the infographic below is to encourage people to drink more
water. We all know how important it is to drink water in order to live a
healthy life, but often we don’t take general healthy lifestyle advice
seriously, or we don’t understand the real benefits to these choices. By using
several persuasive techniques, the advert aims to educate audiences about
genuine benefits to drinking water, whilst also convincing them that they really
want to begin drinking more (perhaps to look nice, to reap the health benefits
or even just to mimic the celebrities quoted at the bottom).
The advert begins with a rhetorical question, which according to
Ahluwalia & Burnkrant (2004) can direct the reader’s attention to the
arguments in the advert. When the argument presented is strong, which I believe
this one is, it encourages the reader to elaborate on the content and increase
persuasion. In this case, the reader may consider the question, read the following
argument on the benefits of water, consider the question again and decide they
do not drink enough water and will begin to do so based on the information they
have received. Next, the reader is presented with an incentive for drinking
more water – being healthy and looking good – as well as a general positive
feel to the advert. The advert talks about the benefits of drinking water and
why it is good, rather than the dangers of not drinking enough. The combination
of positive feel and incentive has been used because Xie, Donthu, Lohtia &
Osmonbejov (2004) demonstrated that a positive emotional appeal paired with an
incentive is much more effective than other approaches.
The middle section of the infographic advert makes use of source
credibility and social comparison. The Institute of Medicine is a
well-established organisation and would be seen to have a high level of
expertise and therefore, high source credibility. Research shows information
coming from a credible source is more persuasive than an unreliable, or
low-expertise source (Hovland & Weiss, 1951). Social comparison is utilized
by the image of an attractive, fit woman with the phrase “you could look like
this”. Festinger (1954) states that we compare ourselves to others seen in
adverts, and are often fuelled by the desire to be like the person in the
advert. This is turn can lead to the reader makes suggested changes in order to
achieve this desire (e.g. this advert says I’ll look like her if I drink more
water. I want to look like her, so I’ll drink more water).
The final section focuses on the technique of celebrity endorsement.
This persuasive technique often works by associating the message being conveyed
with a popular, attractive or ‘expert’ celebrity. For example, a famous sportsman
may feature on an advert for sports clothing as they would be considered an
expert in the area. As there is no famous ‘expert’ on water, choosing
attractive and healthy celebrities (clear skin, slim etc.) such as the ones in
this advert is more likely to persuade readers to do as they are doing.
Additionally, attractive celebrities often increase a reader’s confidence in
the message being portrayed (Chan, Ng & Luk, 2013) and therefore make it
more likely that they will trust and believe the information, and try it for
themselves.
References:
Ahluwalia,
R., & Burnkrant, R. E. (2004). Answering questions about question: A persuasion
knowledge perspective for understanding the effects of rhetorical questions. Journal of Consumer Research, 31, 26-42.
Chan, K.,
Ng, Y. L., & Luk, E. K. (2013). Impact of celebrity endorsement in
advertising on brand image among Chinese adolescents. Young Consumers, 14, 167-179.
Festinger,
L. (1954) A theory of social comparison processes. Human Relations, 7, 117-140.
Hovland, C.
I., & Weiss, W. (1951). The influence of source credibility on
communication effectiveness. Public
Opinion Quarterly, 15, 635-650.
Xie, T.,
Donthu, N., Lohtia, R., & Osmonbekov, T. (2004). Emotional appeal and
incentive offering in banner advertisments. Journal
of Interactive Advertising, 4, 30-37.
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