Here is a useful summary of some of the basics of persuasion and influence from Cialdini. Though he states there are 6 universal principles, you might ask if these can be organized differently: Are there more? Fewer? Can these be organized around a universal theory? What's the evidence for any of these, and how strong is that evidence? Are some of these principles stronger than others? How would your rank them in importance? I think he's forgetting THE most important principle: just asking.
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