This simple phrase with the ominous stare and pointing
finger of Lord Kitchener is a famous example of First World War propaganda. The
poster is part of the British Military campaign to prompt men to sign up to
fight for their country. Despite its apparent simplicity there are a number of
persuasive techniques being employed.
Firstly, as Cialdini (2001) states as part of his six
laws of influence, we are more likely to comply with someone who is an
authoritative figure. He uses the classic Milgram (1963) study to illustrate
this point, whereby participants were prepared to administer electric shocks to
others because they were told to by the research scientist. Conformity does not
necessarily have to be so extreme but it seems that there is a general cultural
norm to adhere to instructions of those in a position of power. Lord Kitchener,
who was Sectary State for War at the time this poster was produced, would have
been seen as an authoritative figure and hence was used to encourage conformity.
Secondly, by omitting explicitly stating the desired
response to this poster (i.e. to enrol in the army) self-generated persuasion
is being used. This means that the audience reads the message and comes up with
their own solution (Pratkanis, 2007). Research suggests that self-generated
persuasion has more lasting implications because the individual feels a greater
responsibility for the decision made (Pratkanis, 2007). In other words, the
statement ‘Your country need you’ should promote more internal evaluation than if
the tag line had been ‘Enrol to the army’ and hence is more likely to result in
the desired outcome.
Thirdly a crucial element of the phrase is the
manipulation of emotion, in terms of responsibility and guilt. This sense of
responsibility is enhanced by the pointing figure and the larger font used for
‘you’ which visually singles outs the viewer. Pratkanis (2007) suggests that by evoking guilt
due to an individual’s lack of action they will be motivated to repair this
negative emotion and subsequent undesirable self-image. Although Stark and
Frenkel (2013) found that the message used to make an individual feel guilty
should not be overtly rude or hostile because it can mean individuals become
resentful. This poster, although seeking to evoke guilt, defines the issue in a
positive manner which may evoke feelings of self-efficacy of the role that
individual could play in the war effort.
The need for this poster, and the others of its kind, to inspire
enlistment was fundamental in an era when persuasion could not be done through
many of media channels, such as the internet and television.
By
Alex Bamsey
References
Cialdini,
R. B. (2001). Influence: Science and practice. Boston: Allyn & Bacon.
Milgram,
S (1963). "Behavioral Study of Obedience". Journal of Abnormal and Social Psychology, 67 (4), 371–378.
Pratkanis,
A. R. (Ed.). (2007). The science of social influence: Advances and future
progress. Psychology Press.
Stark, J
& Frenkel, D (2013) Using Fear and
Guilt to Persuade: What Might Empirical Research Tell Mediators? Dispute Resolution Magazine, 26-29.
I enjoyed this, a well formulated analysis.
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