This advertisement was not very well thought through. The
message it’s trying to convey is that women can get their chores around the
house done much faster and more effectively by using Mr. Clean products and therefore
can have more time for their professional and personal life. Unfortunately, it can
be misunderstood by some women that the company is suggesting that they should
focus on the housework, to the only job that they are supposed to do. In other
words, Mr. Clean is sending them to the kitchen. This can be a very sensitive subject
for some women.
According to Christy (2003) the term offensive advertising
has not yet been defined. He explains the difficulty behind this. He also
states that the occurrence of offence in advertising varies according to
audience make-up. He mentions gender, age and religion as the three factors with
the most moderating effect on the likelihood of offence. He quotes research
done by the British Advertising Standards Authority in 2002 which found that a
higher percentage of women were likely to be offended by advertising than men
(Christy, 2003).
This study employed an in-depth, one-on-one interviewing
with a group of 15 women aged 34 to 55 (this group was considered by the
researcher as more likely to get offended). The open ended questions used were
focused on the following areas – cultural background and values, offence
experienced previously, experience with advertising and mass media and finally
offence experienced through the exposure to advertising. Participants were also
shown a series of prints and advertising which have received complaints in the
past. They were all foreign – it was very unlikely any of the participants
would be exposed to them in the past. The findings indicated that there are two
components to advertising offensiveness, the first being the individual’s
experience with particular advertisements. The individual’s set of values is
important in determining whether they will be offended. The second component
involves the levels of influence that the offensive message has over identity, behavior
and social order. Identity includes being manipulated, minimized and told what
to think. Behavior deals with the feeling of protection for these who are
easily manipulated by the power of advertising. Social order is altering
standards, legitimizing wrong behavior and promoting materialism. Individuals
who encounter offence in advertising can either resist its influence or become desensitized
and accept it (Christy, 2003).
Christy, T. P. (2003), A qualitative study of consumer
reactions to offensive advertising. ProQuest Dissertations and Theses.
Well done.
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