This effective and compelling ‘Quit
Smoking’ campaign is packed full of persuasion techniques.
First of all the ad induces a state
of empathy in the viewer. Archer et al (1979) asked jurors either to imagine themselves as the defendant (empathy-inducing appeal) or to pay close attention to evidence (nonempathy appeal). Increased empathy
towards a defendant in a mock trial resulted in a more lenient sentence decision, supporting the role of empathy in persuasion attempts. In the current ad, before the topic is raised it is immediately presumed that a
young child is desperately searching for his parent in a busy unfamiliar place.
Most viewers can relate to the panic and dread produced when separated from a
parent in childhood. So we are cognitively aware of the child’s emotional state
and feel concern and distress at his emotions in ourselves. This is very
powerful, and we feel the desire to help the child, leaving us vulnerable to
influence.
Second, as the child is part of
the source of the message, he may invoke the ‘dependency-responsibility’
altercast in the viewer, placing them in the role of a responsible agent.
Pratkanis and Gliner (2004) compared expert and children persuaders talking about nuclear disarmament or a new planet discovery. They found that the children were more effective
communicators that experts on the issue of nuclear disarmament, concluding that children are more effective communicators of protection-themed issues. Anti-smoking is protection-themed as the public’s health is in its interest.
Third, a very effective technique
employed is the use of imagery in the line ‘Just imagine if they lost you for
life’. Asking viewers to ‘imagine’ what something would be like can increase
their compliance with a course of action compared to merely listing the
advantages or disadvantages (Gregory et al, 1982).
The conclusion ‘Quit smoking today’ is well
placed, as Sawyer and Howard (1991) find that conclusions are effective when
the viewer has high personal involvement in the issue – which will certainly be
the case for the targets (parents who smoke).
And finally the advert induces a
state of fear in the target. They have conjured a distressing image and
reminded smokers that they are harming themselves (priming the prospect of
death) and the consequence of this harm may leave your child alone and
distressed, far and beyond the distress of the child that has already invoked
intense empathy. This fear appeal creates an avoidance tendency, increasing the
likelihood of acquiescence with the request to stop smoking (Leventhal, 1970).
Archer, R. L., Foushee, H. C.,
Davis, M. H., & Aderman, D. (1979). Emotional empathy in a courtroom
situation: A person-situation interaction. Journal
of Applied Social Psychology, 9, 275-291.
Gregory, W. L., Cialdini, R.
B.,& Carpenter, K. M. (1982). Self-relevant scenarios as mediators of
likelihood estimates and compliance: Does imagining make it so? Journal of Personality and Social
Psychology, 43, 89-99
Leventhal, H. (1970). Findings
and theory in the study of fear communications. In L. Berkowitz (Ed.) Advances in experimental and social
psychology (Vol. 5, pp. 119-186). New York: Academic Press.
Pratkanis, A. R., & Gliner,
M. D. (2004). And when shall a little child lead them? Evidence for an
altercasting theory of source credibility. Current
Psychology, 23, 279-304.
Sawyer, A. G., & Howard, D.
J. (1991). Effects of omitting conclusions in advertisements to involved and
uninvolved audiences. Journal of
Marketing Research, 28, 467-474.
I like the Pratkanis and Gliner here.Well done.
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